"I was very disappointed with my stay at the Renaissance Marina Hotel. Based on the price point, I expected a much higher level of hospitality, comfort, communication, and overall service.
The staff overall did not come across as warm or welcoming, and there was a noticeable lack of hospitality throughout my stay. The room I stayed in also felt musty, which made the stay less comfortable than expected.
In addition, there was scheduled maintenance on Wednesday, July 1, which significantly...
"I was very disappointed with my stay at the Renaissance Marina Hotel. Based on the price point, I expected a much higher level of hospitality, comfort, communication, and overall service.
The staff overall did not come across as warm or welcoming, and there was a noticeable lack of hospitality throughout my stay. The room I stayed in also felt musty, which made the stay less comfortable than expected.
In addition, there was scheduled maintenance on Wednesday, July 1, which significantly...
Maria