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"It was all ok"

"The historic aspects of the hotel are all present. I also really loved the location - right in the middle of everything. I had a standard room with two beds. The bathroom was a bit grungy. We had a bathtub but no plug to actually use it. The carpet in the room was pretty nasty - I would definitely not walk around barefoot. We also had a stranger try to enter the room (with a key) at 7am. Luckily we had the chain on and they couldn't get in. I called down to the front desk and they didn't seem...

"The location is amazing but the staff made this stay exceptional during an event stay we had booked. Not just the front desk, the bellman was great, every one of the housekeeping staff engaged our party and was so welcoming and even the porter was friendly. Hotel Hot Springs does hospitality right. "

"Breakfast staff was overwhelmed with conference guests. Many problems with availability of everything and clean tables for dining."

"It wasn’t what we expected, but it was nice. We were disappointed that we were told that we couldn’t check out the other lodging offerings. "

"This place is a complete dump. From the moment I entered the parking and seeing dead plants and furniture piled up to the right, I knew it wasn’t going to be good. Room was outdated and furniture was damaged. It took over 10 minutes for water to get hot in the shower. Toilet ran and fridge was loud. Linens were stained. Screen on slider was torn and falling apart. The next morning, I left for an appointment and housekeeping asked if I was leaving. I said yes and that my room could be...

"Breakfast was good, Eggs, Bacon & Sausage & Biscuits and waffles along with the usually stuff. The price for the room was excellent. I really liked that they had a bar and Pizza and a limited menu open until 10:00 since we arrived at 9:00 and could still get something to eat. The Bartender was very nice."

"Our room was missing tissues, fresh soap packets and the toilet paper was half full. There wasn't a microwave to warm up coffee and we couldnt find an ice machine. Parking was convenient and well lit."

"Nice place"

"This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming."

"The staff was very friendly. The room was clean. Matress was very comfortable and it was quiet. "

"The beds were wonderful."

"Clean, friendly, nice attached restaurant"

"Checked in, went to my room. Looking for a plug in and moved the bed, and found dirty diapers used condoms and a bunch of trash. Very disgusting. "

"My booking was for smoking room @ the checkin they told me they r out only they have regular rooms. Rooms. "

"The property is centrally located and easy to get to. It’s clean and well maintained. Breakfast was typical fare and had variety."

"Wonderful hotel for my daughter, her fiancé and their wedding party to stay. "

"Mattress and pillows were hard. Room smelled heavily of bleach which did not dissipate over the 3 days that we were there. Breakfast terrible. Good points was location to quartz mine and price not bad. About 20 minutes to Hot Springs. "

"Excellent stay! There was a hiccup at check-in but it was resolved instantly. We loved loft 310 so much that we extended another night. If ever in Memphis again, the Stallion will be my first choice!"

"This was the worst stay I have ever had at a Holiday Inn, by far. We are usually very happy with all Holiday Inns. To begin with, we ordered groceries to pick up upon our arrival for our family to have for lunches and snacks. We loaded the refrigerator, not knowing that it was broken until the next day. We called. He kicked it a few times, said it’s running and he could feel the cold. So we went out to our adventures for the day. That evening, we realized it was, in fact, not working. So I...