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"Loved the charm"

"We loved our stay. Big fans of any properties managed by the Hilton. They understand cleanliness and customer service. The breakfast is excellent, too."

"The hotel was fine overall, but due to the humidity in the air, there was mold on the ceiling of the room. Seem"

"Quite an experience. The owners took an old Travelodge property and poured an incredible amount of energy (and money) into it. Everywhere you look there are new structures, fences, decks, etc. The "Forest" is unique and amazing, with a beautiful "mirrored" octagonal steam sauna and cold plunge along the walk with other attractions as well. Large, excellent pool surrounded by a newly improved deck. Most dog-friendly place I've found. Our little one loved it, and made lots of friends. The...

"The rooms are nice with a huge balcony overlooking the lake. Had everything I needed and wasn't bothered by anyone, which was great."

"The bathroom had black stuff coming out of the hand rail in the shower. The stopper was laid out. The AC unit was leaking on the floor. The bathroom fan and a weird blue light in it. Our room number was wrote in pencil on the wall. Walking by other rooms and they had plates with room numbers. Requested a lake view. Did not get one, told that they were full. The parking lot only had 15 cars max. No buses or anything. Breakfast was very bland and not appealing."

"The property is right by the lake. The rooms are very clean. We checked in Thursday evening on 7/16. The lady who checked us in was rude, sassy, and was not very friendly. She seemed tired and frustrated. The young man who was also checking people in was very friendly and funny."

"Location was excellent"

"A/c was loud but it worked. Parking was fine. Room wasn't spotless but was adequate. Staff was courteous and gave me 2 good recommendations. Paid 72 for 1 night 1 person inc taxes. If it stays there it's an acceptable play to stay"

"The front desk agent was so sweet. I would stay again just because of her!"

"The property was close to town. Which was good. The room lacked a garbage can, other than the tiny one in the bathroom. There were no hand towel holders, which would have been convenient. Also a handheld shower sprayer would be nice. The street noise was very loud. No place to walk the dog."

"This is the best Comfort Inn in Hot Springs. The one down the street is trash."

"We really enjoyed our stay and we will be returning soon"

"Charles at the front desk was fantastic! He went above and beyond to make sure families stay was perfect! Breakfast was delicious every morning and the property was very well maintained."

"We stayed in the cave for our anniversary and loved it! It feels so private and was just what we were looking for. The indoor Jacuzzi was perfect and the little porch area felt secluded, with the adorable round window doorway for a hobbit vibe. The walk in shower was very nice. Overall the unit was very clean and in great shape. If I had to say anything critical it would be the stairs going down to the unit are part of the experience, but not for anyone with mobility issues. Also you cannot...

"Safe environment for me to stay with my mom & daughter. Close drive to everything. Highly recommended. Staff was fantastic"

"Definitely historical. There are so many updates that could be done to this hotel without disturbing the history though. Our room had fixtures like a shelf above the sink that was falling out of the wall, the bathtub was not able to be used except to shower as there was no plug for the drain, just little minor things to update the rooms."