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"Truly a unique hotel with excellent staff and amenities. The beds, bathrooms, and in room extras make for a most comfortable stay. The in room dining service is great! Enjoy your delicious morning coffee and order in while seated comfortably. "

"The room we were in was dirty. Shower was so bad I would not let my dog bath in it. Paint pealing off the walls and ceiling.this room should not be rented out to anyone till it has a deep clean. The lamp only works if you plug it in for on and unplug to turn it off. Very sad. Room 824. The hot tub only had 3 jets that worked. "

"Great location. Pillows were pretty sad. Avoid rooms near the elevators on higher floors - noise from elevator motors was a problem."

"Omelet station was a hit. Clean rooms and lots of space "

"It wasn’t what we expected, but it was nice. We were disappointed that we were told that we couldn’t check out the other lodging offerings. "

"When we arrived at 11pm that night. Doors were locked knocked for 15 mins. Thank goodness another person staying at the hotel seen us and let us in. Guy behind the counter didn’t care, didn’t greet us, didn’t apologize, very cold and borderline rude. This is our second year staying at this hotel and I’m not sure if we’ll book again when we come back next year. the morning lady who also stocked the breakfast was absolutely amazing and gave our daughter some food to feed the turtles. Room was...

"The staff was particularly outgoing and helpful. The air conditioning worked wonderfully in the room. The TV channels were easy enough to navigate. The drinks at the bar where a little more than I think was just justified. The pizza at the restaurant was fairly priced and very delicious high-quality"

"Room was very clean- Front desk was very professional "

"Staff is super friendly, good breakfast buffet and easy parking! Rooms were okay, when we visited the floors were sticky like they used too much soap when mopping. Other than that really nice place "

"Really enjoyed our stay. Great location within walking distance of lots of amazing stuff. Will definitely stay here again"

"Room was small but comfortable. Main issue was the tub/shower combo. The tub was actually a jacuzzi, with sides higher than a regular bathtub. For someone with bad knees, it made getting into and out of quite difficult and precarious."

"We didn't eat breakfast but I wish we had time to. We had a early game. We will definitely be back. The staff were so friendly and accommodating. "

"This was a great place to stay!! Very clean room, with a balcony to set out and relax. The staff were amazing and very nice!! I will stay here again and again. Eureka Springs is a short trip to just get away from it all. "

"great place to stay in the city"

"Room was decent, very dated but it worked for a last minute stay. The hotel charged me an extra $80 after I checked out with no detail as to what it was for and cannot get ahold of them."

"The breakfast was good. Parking was fine. The room was clean. "

"Friendly staff but the rooms needed some work. "

"We only had a couple issues. Upon arrival we had no hot water and the people staying above us were up all night walking around and it feltvlike constantly flushing the toilet. Made it difficult for a good night sleep."

"Very friendly and helpful staff!"

"The room was clean. Shower was weak. Guy’s was good though overpriced. Casino was tight. "