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"Great resort! All amenities were top tier!"

"Nice location in the park, but the rooms were not clean at all lots of bed bugs, and some little mouses running in and out of the room would never go there again."

"Someone used our room number at the cafe. I checkout out early because it ruined the trip"

"Half the elevators were out. Staff was rude."

"My kids and I enjoyed our stay. Employees were very nice. Especially valet employees and housekeepers."

"Updated rooms were nice. The carpets already needed cleaning in the living area"

"No complaints. On top of the Mesa. Plenty of parking for guests staying at the lodge. Very nice rooms. Beautiful veiw of the Sedona valley from the back porch, when staying in the Rim view rooms. Very quiet and peaceful. Staff was Professional and Courteous."

"Clean, awesome amenities, great views, good food! Highly recommended!"

"very dog friendly place, All the staff provided excellent service. Clean room, They came to clean the room two or three times a day, to the point where I had to put up a "Do Not Disturb" sign. There were activities available throughout the day, And it truly feels like a real getaway."

"Everything was great. Could use extra trash bags and a large bin outside to dump the trash."

"They didn’t have breakfast"

"We loved our stay there except for being placed in the middle of the renovations. When we first arrived they were working on casitas around us and that wasn’t a problem, but on the night before our departure they began working on our area. Blocking our parking spac and waking us up at 7 @AM because they were moving furniture out of the casitas. We had a late checkout of 4:30 but felt we were being pushed out much earlier. The property was large enough that this should not have happened. D"

"The rooms are great and very clean and comfortable. The problem is that the amount of children that are at the property is ridiculous the entire pool is just filled with kids screaming and jumping in the pool and if you want to get in the jacuzzi get in line the kids are in and out jumping between the pool and jacuzzi. There is no relaxing for adults at all and believe me I don’t mind having kids around but these parents just let them go crazy."

"The property is immaculate and the staff amazingly friendly and helpful. It is a short 1/4 mile walk to the canyon and to catch the free shuttle. Loved our visit. Only comment would be that there is no microwave in the room. So if you need to reheat any food you are out of luck. Otherwise a 12 out of 10 rating."

"Great views of the lake! The only complaint was the rainbow restaurant’s breakfast buffet. It was not great and the pastries had mold on them. But the dinner was excellent there."

"It’s been at least about eight years since I’ve stayed here at this hotel. The hotel and property grounds itself is nice to look at… however on my first night there, there was a humongous roach crawling around the floor in our room and also there was someone’s eyelash that was stuck to one of the pillows which was kind of disgusting to look at unfortunately. The food at the pool was not any better either, VERY PLAIN & not much flavor- I ordered ceviche and it was not what I expected. It was more...

"Wonderful experience"

"Staff were very friendly. Everything was very clean."

"No tenían agua caliente en mi villa y después se desprogramaron varias habitaciones y no servían las tarjetas no se podía abrir la habitación con ninguna y mi lo va estafa a 10 min contados caminando y otros 20 de regreso c q no ganoa como pedir el carro que te lleva"

"Restaurant or at least saloon/bar should be opened for lunch. Property was a ghost town on Friday. We arrived early at 2pm. Front desk was nice but refused any early check in. We just drove around instead of sitting in our car for 2 hours which was annoying. Liked the lobby with tea and cookies available at check in."