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"We have stayed at Yavapai Lodge before and have had good experiences. Check in is at 3pm, but this time when we arrived at 4:30pm, our rooms were not ready. We were told to they would be ready in about an hour staff suggested we wait in the lounge, or take the shuttle bus to the rim and come back. After driving 9 hours to get to the lodge, this was disappointing. The staff was apologetic, but this seems to be a common situation. Also, in one of our rooms the soap/shampoo dispensers in the...

"There was a lot of construction in the property and parking was difficult because of it. "

"Room and property need updating. Plumbing issues lasted more hours than stated on the notification left at our door. Nearly impossible to find parking near our building so longer walks up steep stairs were required. "

"We had a great time at this resort. Beautiful grounds, and the staff was awesome. Particularly enjoyed the Lobby bar and the sunsets from the Lobby patio in the evenings. Would definitely stay here again."

"This is a great place to stay. Would without a doubt stay there again. View are spectacular and the property is quiet "

"Staff was very nice, room was clean, facial was wonderful."

"The property could use some upgrades "

"It was okay."

"Some rooms don’t have microwaves. Bathroom is quite small."

"Fabulous peaceful property with magnificent views of the Boynton red rocks. Most impressive was the happy attentive staff. My room needed updating. Old TV with, not smart or App run. Could rent an old movie for $35. Intermittent cell and WiFi service which I think was because I have T-Mobile. Each time I left a building I would lose WiFi and service. Maybe ATT had consistent coverage. Loved the grotto, dream class, yoga and myofacial stretch. Spa was just ok. Hikes from there were amazing."

"We really enjoyed our stay overall, especially the spa—it was truly the highlight of the resort. The treatments were excellent and made the experience feel relaxing and worthwhile. The food was also very good, and we had some nice meals during our time there. The property itself feels a bit older, though it’s clear it has been refreshed in some areas. It’s a smaller resort with just one main restaurant and a café, which keeps things simple but a bit limited. Service was decent, though not...

"Good"

"Great customer service and resort is a perfect getaway"

"Property is good. Pools were clean. Staff was friendly. It was great to have a kitchen. Just not walkable to any restaurants or stores. Surprised there is not lobby bar even. But property was great. "

"I loved the villa and not having to go through the hotel lobby to enjoy our stay. We enjoyed our kitchen, patio, fireplace and jacuzzi tub. We will be back within the year!"

"Our room balcony view of the mountains was spectacular!! It was close to shops."

"Needs some updates to make it worth the money "

"I enjoyed my stay at Hotel Valley Ho. I arrived before check-in and was still able to enjoy the hotel amenities until my room was ready. The room was modern, recently renovated, clean, and updated. I also enjoyed the pool and the onsite restaurant, ZuZu. Even though the pool was crowded on Saturday, there were plenty of towels, available chairs, and attentive servers. I ate at ZuZu several times during my stay and consistently had great service and good food. The hotel is centrally located,...

"We opted for the spacious room with a balcony and am glad we did. There were 3 adults trave and the sitting area made the time in the room not feel claustrophobic. The room was clean, great pillows; however, the best was a little firm for me. Your stay comes with a free continental breakfast but they have some great other optins. The staff was inviting and helpful with suggestions on things to do in the area.This hotel is just off the main road so if you are a light sleeper be sure to request a...

"I really enjoyed staying at this resort. It was peaceful and spacious. I stayed in a villa. I really liked how large the rooms were and the patio area was nice. I brought my dog so the patio was nice to take my dog outside. The rooms were very clean. Even with being pet friendly the rooms did not have any pet oder. The resort is older but is well maintained. The pool area was clean. I saw in reviews people said the walls were thin and they cough hear people next door. I was worried...