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"Very run down. Poorly maintained structure. Evidence of water leaks in the bedroom and bathroom which had a strong smell of damp and long term cigarette smoke. One Bedroom window was nailed closed, no ventilation and although electric fans were provided, they only circulated warm air. Doors banging throughout the night disrupting sleep. Shower was a drip hose. Altogether a very bad experience which I would not recommend. This hotel is by far the most rundown place that we have ever stayed....

"Wonderful!"

"It was an interesting place to stay. It’s a listed property that is being renovated as allowed. We had a good sized bedroom but with noisy floors in the bathroom as well not too keen on electric showers but eventually got water at the right temp. Breakfast started off being a challenge as there was nothing we wanted but we had a conversation and someone went shopping so all was well for the three days we were there. The hotel must have been a really grand building as a lot of the original...

"Lovely twin room, very clean and comfortable. The communal kitchen and lounge were well equipped and a great addition. The staff were helpful and answered any questions I had. We would stay here again if we visited in future."

"A good hotel with great water view in its restaurant. Very good breakfast."

"Nice room nice staff"

"Amazingly friendly and helpful staff in all areas of Duck Bay, room was spotless and food was very good in the restaurant. This is our 2nd time staying and will definitely e back again."

"Amazing view Great food too. Helpful staff. Will be back"

"Clean and comfortable if a little dated - close to station and ferry terminal. Suggestion for the hotel staff to open a window before check in when the weather is warm as this proved a bit tricky on arrival"

"We loved our stay. Clean and very large room with extra seating area and large bathroom. Very clean and the staff was so friendly and helpful. We walked the grounds and saw some seals swimming. We ordered an afternoon tea and had a little car trouble so we called to let them know we’d miss it and they packed up all the food for us to take with us the next day. So thoughtful. The bar and restaurant were great. The grounds and views are beautiful. It’s a little bit of a drive from anything...

"The hotel and architectural style were excellent. The staff was as helpful as they could be. I liked the size of the room and the amenities in the room. I feel that saying there is parking onsite in the information on the website is misleading. There were only 6 parking spaces available to all the guests staying at the hotel and it is on a first come first served basis. Not cool. Just don't say you have parking for guests because you really don't. Also the hours of the spa are not meant to...

"Staff a bit tricky re booking tables to eat. Reception didn’t say a thing but I felt like we got into trouble trying to get dinner. Just a heads up to anyone - book a table. Food and venue was beautiful all the same."

"Location was great, right next to the loch, Food at the hotel opposite was great and the staff were great. Parking was a little bit of an issue with other guests not parking correctly, and the window blind, when used, fell off and hit me on the head, which was a shock at the time. Other than that, we had a very relaxing night's stay and were very comfortable."

"It’s a great property by the loch and just 5 min walk from beautiful luss village."

"Nice location. Good breakfast and good food"

"Clean comfortable, very friendly and helpful staff. Excellent location with stunning views from the room."

"This hotel was very clean and very well maintained. The room was a bit warm with no AC and it was unusual that the lobby area closed at 10:30 pm as it would have been a nice place to sit and have a drink or play cards. Everything else was great!!"

"We absolutely loved our stay at the Glencoe house! We were in a suite away from the main house which had a great outdoor hot tub and patio. The room was very spacious and clean. The assorted dinner entrees and breakfast food was excellent and the amenities in the room were perfect. We also loved walking around the grounds and loch. I highly recommend a stay here!!!"

"Worth the effort to get too"

"Stunning property with high end luxury amenities. Beautiful hotel and excellent food. This should be rated as a five star luxury property. The views were amazing and the restaurant was worth it. There is a whiskey library and pool table room. Minimum two night stay if you can to truly soak it all in and enjoy the surrounding trails."