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"Excellent service "

"Todo maravilloso "

"El hotel está muy bonito, los jardines y la alberca también sin embargo el agua de la alberca no está climatizada y es casi imposible meterse a la piscina. Las habitaciones son lindas, solo el colchón no es tan cómodo y las persianas malas entra muchísima luz. El servicio del personal de recepción es pésimo, el gerente Alexander es un grosero, siempre estuvo mal humorado, hicimos dos peticiones y no nos ayudó nada, ni saludaba, actitud fatal. Los otros de recepción igual malos, hice una...

"We didn't realize there were 2 properties under la casa de Don Tomas (check when booking!). We were dropped off at the original location based on the address we gave from Expedia but after speaking with reception at check-in were directed to their El Refugio location, which is the newer expansion and just a 3 minute walk from the original. The rooms were large and peaceful. Breakfast was included and excellent. Would stay here again!"

"Excelente custo benefício! Próximo da principal rua de San Pedro de Atacama, quarto bom, com aquecimento no quarto e no banheiro, funcionários super atenciosos. Outro detalhe muito importante: alguns passeios pela região do Atacama começam antes do horário do café da manhã do hotel, porém eles disponibilizam um kit café da manhã como cortesia (com lanche, suco, frutas e snacks)"

"Super servicio y las excursiones y transporte de primera, nos encanto esta experiencia, felicidades"

"Fantástico! Tudo perfeito. Sem defeitos para esse hotel. Ficaria lá novamente com certeza!"

"This is the perfect hotel for our Atacama desert trip which provides all we need and exceeds our expectations, even having a shoe brush and cloth in room. staffs are very friendly trying all they can to help us."

"Location was amazing. I was originally worried that it would be noisy because it’s so central, but it was quiet. The staff were AMAZING! I chatted with Christian a lot which made me change up our itinerary a little bit and it was definitely for the best. The pool was bit too cold for me since we went in May (felt like a cold plunge the one time I went), but it was still nice to lay out. Absolutely recommend this location."

"Excelente ubicación e instalaciones. Lo mejor fue el personaje. Súper amable."

"Hotel is a little out of town, and hard to find (no signage really, dirt road) but very quiet and comfortable. The owners and staff are all women, except a grounds keeper, all very kind. Breakfast was lovely. Pretty pool, perhaps underutilized, with nice alcoves around it where you can spend a few hours. Rooms are nice little cabanas, bathrooms partially open (but very private), which I liked."

"Friendly staff"

"The check-in/ check- out were really smooth! Host was super supportive and helpful. There is a morning when my tour started at 4am, they packed me a small breakfast bag which is a super nice touch. I had a lovely stay there! "

"Hotel Desertica is one of the nicest hotels my wife and I have ever stayed in. The location is 10/10, the staff are so friendly and the rooms are unique and luxury. My wife was ill for a day and the staff prepared off-menu chicken soup to make her better and provided local medicinal tea, which really helped. We had to change hotels due to availability but was so unimpressed by the alternative that we returned and spent the rest of our trip at Hotel Desertica. 5* all round!!"

"A gentleman at the front desk was quite rude. We booked two rooms, and neither of them had heating, even though the outside temperature dropped to 2°C at night. In addition, the doors and windows were not properly sealed, making the rooms even colder. The next morning, for our second night’s stay, we requested either extra blankets or a space heater. His response was, “Well, this is not my hotel...” After some back and forth, we eventually received both blankets and a space heater at late...

"Amazing stay, Casa Solcor is an oasis of peace. The staff is very helpful and supportive. I definitely recommend it!"

"Excelente elección. Familiaridad, calidez, singularidad. Un lugar de paz y bienestar con la calidez de lo autóctono."

"Everything about EAtacama was great. Food is very tasty at all meals. Staff is knowledgeable, friendly and helpful. Only suggestion is that the rooms need to be updated a little. Also, rooms need better lighting."