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"Me encantó mucho el hotel sólo que alrededor hay discotecas y se escucha la música un poco, una noche tuve que usar los ear plugs y así descansé bien, si quieres ir a rumbear y te acuestas tarde estará bien para ti lo recomiendo pero si quieres dormir temprano es un poco difícil por el ruido, no sé si en todas las habitaciones es así solo sé que en la mía en el piso 8 si se escuchaba. Lo demás me encantó el servicio la decoración todo genial!!!"

"I had a great stay at Hotel Heiss by Jalo in Medellín. The hotel was beautiful, modern, and very clean. The staff was friendly, helpful, and always willing to assist with anything we needed. The location was excellent, close to restaurants, shops, and many popular attractions, making it easy to get around the city. The rooms were comfortable, well-maintained, and had everything needed for a relaxing stay. I also loved the overall atmosphere of the hotel—it felt safe, welcoming, and stylish. I...

"Muy amable personal la comida exelente y esta cerca de todo no me que por nada"

"Lugar Perfecto recomendado 100%"

"We had a 4 night stay! Stay was amazing, great staff area was super convenient and the free breakfast was 10/10! Definitely recommend!"

"Great restaurants across the street... try Olivia's for pizza , you won't regret it. 5 to 7 min walk for everything. About 30 to 35 min with traffic from the airport. Breakfast was great. Restaurants in the property were delicious too."

"The hotel has a unique architectural design which would make for a place of warmth and tranquility. However, the callous attitude of the front desk staff, especially the lady with purple hair, made the experience undesirable. We were initially placed on the 4th floor by the purple hair lady who knew quite well that the wifi wasn't working on the 2nd, 3rd and 4th floors. She scoffed at our request to have the issue addressed. Our persistence through highlighting our professional and...

"Hotel bueno pero las camas deben ser mas cómodas De todo lo demás muy bueno"

"I had a wonderful stay at this hotel. The property was very clean and well maintained, making the stay comfortable and relaxing. The breakfast was excellent with a good variety of fresh options each morning. The staff stood out the most—everyone was kind, welcoming, and always helpful."

"Nothing"

"Everything was great. Staff was friendly, location is good and the rooms were clean, modern and spacious. The issue was when we requested the airport transportation service. One of the receptionist took our Information and told us she "booked" the service and that I would receive a text to confirm later. The next day I asked another receptionist if the payment would be charged to my credit card and she said no, that we would pay the company and then she looked up our reservation on the computer...

"The staff is amazing, we got the top floor of the building with an amazing view, everyone is very kind"

"Great stay!"

"Air conditioning was great. The staff was very friendly helpful with questions we had. The hotel restaurant was very good breakfast and dinner"

"Muy ruidosa las habitaciones creo son de Tablaroca todo se escucha"

"¡Mi hotel favorito en Medellín! Si estás pensando en visitar Medellín, este hotel es el que debes reservar: unas habitaciones súper grandes, nada igual, servicio de chef en tu habitación, alucinante, definitivamente lifestyle. Gracias, hicieron de mi experiencia en Medellín uno de los mejores viajes."

"Me hospedé seis días y cinco noches, dos adultos y una menor y la habitación me quedaba justo frente al restaurante Provenza de Karol G está dentro de Provenza súper accesible para tomar Uber para las excursiones muy bueno. Lo que sí debe mejorar ese aspecto de la facilidades pero entiendo que es que está en remodelación."

"Everything was to our delight."

"The hotel is cute and vibey, feels clean and comfortable. Rooms are a bit tight. Biggest issue is the location, right next to nightclubs, music is loudly pumping until 3:30 am. The area is also extremely busy at night, the crowd in the area is not great, we had issues with uber drivers having to drop us off blocks away because the area was not drivable at night."

"La limpieza, desayuno y amenidades excelente. El personal del restaurante pudiese ser más amable."