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"Splendid hotel with excellent facilities and lovely staff"

"A week at Marriott Ténérife. We usually stay at Hilton properties, but chose this hotel due to the lack of a Hilton in the area. Unfortunately, we could really notice the difference. In terms of the property itself, cleanliness, rooms, and breakfast style, there isn’t much difference. However, where this hotel falls short is in the service—particularly at reception. We are very down-to-earth people, but being pointed at and told, in effect, to “get it yourself” does not feel like good...

"Frühstück super, Klimaanlage OK"

"All ok"

"Very nice and spacious. Great place "

"Bien el desayuno y no había tina, al yacuzzi no fui , mucho frío, gracias "

"Alles top! "

"Schlafzimmer mit Bad auf einer Empore. Das Bad befand sich am Ende ohne direkte Belüftung und fest zu schließen der Tür (nur eine recht offene Milchglasschiebetür) unmittelbar neben dem Bett. Daher war die Belüftung der Toilette und Dusche direkt neben dem Bett war nicht gut gelöst, auch der Zugang mit hellen Licht ist bei Benutzung alleine kein Problem, zu zweit sehr störend. Treppe zum Schlafbereich und Bad hatte zwei wackelnde Holzstufen. "

"staff was very kind"

"Very poor value hotel as for example the toilet flush was not working properly and there was a bar with loud music playing until the early morning. So it was nota place to get a good night rest."

"Room was not as advertised in pictures. We did not stay! No staff on site to deal with"

"This is an excellent, brand new hotel located in downtown Santa Cruz de Tenerife. It has an ultramodern feel, with conveniences I wish every hotel had, such as self check-in and a water bottle filling station outside the room. The location is ideal, especially for those planning to use the port (e.g., for a cruise) and TFS airport, since the bus station is only a 20 minute walk away. What makes this hotel a gem, though, is the amazing staff. Since it was a new hotel, they had some difficulties...

"Well located with easy access to what most people would like to do on a first trip to Tenerife. The room was fine without having anything truly special to recommend it more: clean & comfortable but no extra amenities to make it stand out. The staff were all helpful and accommodating and we appreciated their help. Good solid choice. "

"Staff very helpful and friendly but some of the room details were below par and need upgrading. "

"Apartamento impecable, excelente ubicación, personal amable, excelente experiencia "

"Clean room, great location "

"Abgenutzte Einrichtung, Schimmel im Bad und an der Wand im Zimmer. Lieber etwas mehr bezahlen und dafür eine gute Unterkunft in Santa Cruz nehmen."