Family Hotels in Amazonas from SAR 349

"We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers. 🏨 Hotel — On Vacation Amazon What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay. Key issues encountered: • Misleading package & food situation Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive. • Aggressive upselling & membership pitch Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment. • Poor room infrastructure & comfort • Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait • Bats in the room, including one flapping around while we tried to rest and others trapped in the walls • Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible • Room odour likely from humidity and wildlife presence • Cleanliness passable but certai"

"The best part of the hotel is their staff. Is clean, well located and has a great restaurant. "

"Great location in Leticia."

"Staff went above and beyond. Thank you so much! "

"The place is okay but far away from the center transportation may be cost you a little.. also the place don’t refund customers if you change places"

"Outstanding staff and very nice place! The apartments are comfortable and well equipped. The balcony view is green. Very quiet in the morning, though a little far away from dining and parks. I will stay again!"

"I loved Leticia and the tour options to see and explore the jungle, the river and all surroundings. We will be back for sure. Visiting 3 countries in one place is amazing. "

"From the moment we arrived, Esteban and Vanessa went above and beyond to make our stay truly exceptional. They picked us up, helped us settle in, and thoughtfully arranged our tours with such care and attention to detail—it felt like staying with close friends rather than at a hotel. Every meal prepared by the staff was delicious, fresh, and made with love. We were always looking forward to what was next! The room was spotless, cozy, and beautifully maintained—easily one of the cleanest places we’ve stayed in. Every part of the hotel felt peaceful and welcoming, and it was clear how much pride everyone takes in making guests feel at home. Esteban, Vanessa, and the entire team created an experience we’ll always remember. We can’t wait to return—highly, highly recommended!"

"The hotel is very comfortable and all the installations very clean. Perfect hotel to stay in Leticia ✨👏"