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"Didn't pay for 5-star hotel so didn't expect 5-star conditions, only cleanliness, instead after driving 7 hours in the night to get here, with a kid as well, they gave us a dirty room with dirty sheets, full of different flying bugs. Told a guy about it and he had the audicity to give us "clean" sheets to change them ourselves, some of them didn't even fit so in the end he changed our room. Next day we arrived later in the evening at the property and they told us we didn't respect their rules...

"Everything was great "

"Habitación limpia y funcional, céntrica. Personal muy ameno, atento y servicial. No hay comedor "per se", se come en la habitación, las chicas amablemente llevan la comida a la habitación. Para hotel de paso para 1 o 2 noches es ideal. "

"Hotel Guayaha is a recommendation for anyone in the area. Great glamping experience and the staff couldn’t be better."

"Excelente servicio de todo el personal y el lugar preciosisimo! Solo nos falló que no hubiera agua caliente en la cabaña, pero lo demás positivo lo compensó."

"Everything was great "

"The hotel is incredibly close to the main attraction however it is very basic. it is clean and has decent food for purchase, shower pressure is 1/10 the sink has more flow. i used a cup to splash myself from the sink to the shower just to get the soap off my body. I did not dare to wash my hair. I ended up checking out early and driving to the city for a hot shower."

"Buena ubicación, cuartos comodos y cuentan con personal. "

"Staff was very helpful and friendly. It was very clean but the property was a bit dated although still lovely. It was quiet at night. Staff had limited English if you’re dependent on that. Breakfast was delicious with good coffee. Beds were a bit hard but I still slept fine!."

"La dirección está equivocada para empezar, el mapa marca que está por Chiacam pero realmente está en Cobán ( a un promedio de 25 km de distancia ) no es “Casa Completa” es un hotel por lo que no pudimos usar todos los espacios, el lugar estaba horrorosamente sucio, tuvimos que comprar veneno para zancudos y cucarachas, la cocina no es como la fotografía, todo estaba sucio de la cocina, gracias a Dios nosotros llevamos nuestros utensilios, como habían otros inquilinos por ser hotel el lugar,...

"Bon petit dej mais long .. Bien situé "

"This is a nice old hotel. Rooms were clean, staff was effective, the courtyard gardens were awesome. Breakfast was delicious. "