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"Great"

"The chalet rooms are bit stuffy and smells of firewood inside from the usage of wood burning fireplace. The ambience is nothing spectacular as its away from the main Banff strip. But its cosy, and decent rooms with working kitchens. Can get noisy if residing on the main floor due to wood deck floors above which really is noisy with guests walking above."

"Stayed with my family for two nights, I wish I could have stayed longer!! Staff is very nice and wonderful service. Property location is very nice, worth the bill. "

"The room was large & comfortable. The mountain view from the balcony was gorgeous. The hot pools on the roof were amazing & the perfect way to relax after hiking & skiing. Suddenly Sally had great food & cocktails with excellent deals at happy hour. "

"Absolutely amazing!! Can’t say enough about the staff, the beauties of the Fairmount Banff and how clean everything was!! My wife and I had such a memorable stay and we will be back!!"

"The room was very nice. Had a loft bedroom with a view of Mt. Norquay. Situated in a area walking distance to lots of restaurants and entertainment. "

"Fun"

"Great staff. Clean room. The Keg being attached to the hotel was handy. Room service was great, as they delivered a couple of meals in a timely manner. Very friendly. Had a great hot stone massage at the spa. Very clean spa and contentious RMT."

"N/a"

"I highly suggest staying somewhere else. • The key cards stopped working frequently. During our stay, we had to get new cards 4 times... the lobby was often full of people experiencing the same issue. The staff let us know that if the cards were close to a cell phone, they would stop working. Very inconvenient. • There was a fire in the laundry room. Our room was quite filled with smoke. The hallway was extremely smokey. Lots of coughing / feeling sick (we had our patio open to mitigate it)....

"It was very clean. Staff was super friendly! The pool was warm enough that the kids stayed in all evening. We had a great stay! "

"Good"

"Some restaurant construction during make over. Rooms were all refurbished and very well done. Comfortable beds with good linens. Thumbs up!"

"Enjoyed the stay. 2 bedroom suite was very spacious. Great location to town and ski bus. "

"Pretty good "

"Yes"

"Our stay was great. Nice spacious and clean room. It had everything you needed. The hot tub and pool were amazing and to top it off, it was convinient having the bus take you to downtown banff ave and back right from the hotel. "

"We stayed for three nights in the hotel and visited the spa on the second day. The spa was a good experience - a variety of pools, saunas, and areas to relax. Luckily it was not too busy, but I have heard it can get quite busy on weekends. The hotel itself was quite clean, and the staff were very kind and helpful. The restaurant is also quite good in terms of service and menu. The issue we experienced was the noise level in the rooms. I could hear the movie that the neighbouring room was...