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"Not luxury but everything worked. Staff very helpful. Bed not the comfiest but ok. Great location for getting to Banff and Canmore. Very quiet site. Lots of parking."

"Booked 2 rooms on expedia on the same day we were checking in. Arrived to check in around 11pm after travelling all day. Was advised that they could only give me 1 room “because only 1 of my 2 reservations went through successfully” even though my confirmation email indicated I booked 2 rooms. I was told they did not have any more rooms available and could only give me 1. After quite some time standing around, I was given 2 room keys. 1 of the rooms was fine and the second was still dirty, as if...

"Such a beautiful hotel! We saw elk crossing the bow river from our room! The shuttle to downtown was convenient. Every drink and meal we had was excellent. Worth staying here for at least a few nights!!!"

"Loved the 4 am shuttle and the ability to pay park our vehicle for the days we were out of Calgary. Our kid loved the waterpark and breakfast is very nice for a buffet."

"Room was large and access to covered parking was very nice. Hot tub and sauna was a very nice amenity with beautiful mountain virws. Fridge in room was ridiculously small, but the coffee was excellent. it’s located at the far end of town, but the roam bus made it accessible to downtown. Value to dollars spent is reason for lower rating. Was expecting a luxurious suite given cost and it was just above avg."

"Peaceful location near walking and cycling trails in beautiful Banff. Somewhat dated appliances. Fireplaces and ample supply of cut wood are a nice touch. Incredible hot tub with a spectacular view. Friendly, accommodating staff. Ample parking near units. Overpriced for what was offered, but maybe that’s the way it is now in Banff, especially during Melissa’s Road Race weekend."

"When reviewing this hotel,some reviews complained about the train noise. Seriously..it is a low rumble that isn't annoying or disturbing in any way ! ( ear plugs are provided for free in the night stand drawer if you are super sensitive!) Talk about considerate service! Our room was super clean and the staff was very kind and professional. We asked to extend our stay for 1 more night (Friday)and even though everywhere was booked solid..the manager here made it possible. The all you can eat...

"Great hotel"

"Location is fantastic for a trip to Banff. Off the busy street but very short walk out the front door to all downtown Banff has to offer. Quiet, private balcony a major plus. Only criticism is that we could hear the normal level conversations of the people in the (locked off) adjoining room through the door."