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"Door frames beat up. No AC. Over priced for what you get. Hot tub cave was cool experience but water was cloudy."

"Kitchen fully equipped, daily housekeeping. Clean towels, sheet. Next to the downtown. Very convenient."

"The property was clean but quite dated. No USB charging slots, old coffee maker, old furniture."

"clean room friendly staff food was excellent"

"Love staying in Banff close to lots of restaurants had an excellent little brunch/breakfast in the hotel. Very clean and nice amenities and beautiful hot tub/swimming option."

"Amazing property to be during any season."

"Don’t bother staying here. It is too expensive for what they offer. There are many great hotels in Banff that offer the same at a lower price. The Afternoon Tea was the worse one we’ve ever experienced. "

"Allowed pets and rooms have large fridge! We enjoyed the restaurant on the property "

"The room was very nice. Staff were helpful and available. There is apparently no A/C which was a bit of a shock because my family runs hot. We were able to keep the deck sliding door open for some cool breeze."

"This is an amazing hotel. Clean, new, luxurious and the resaturant is great as well."

"It was retro to stay in a cabin that dates back at least 70 years. The setting is amazing with mountain views in every direction."

"Place is great. Hot tub feels very comforting, just facing the beautiful mountain, very good view. Parking is easy as well. "

"Room was clean and the bed was very comfortable. Loved the keyless entry on the room doors."

"Place was clean and staff were excellent but the amenities were closed when I went so I didn’t have a chance so enjoy. "

"Room was really big with two queen beds and a fireplace. Balcony. Great location!"

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"Our S.E. one time Staying for a weekend ski trip and staff are awesome and close to downtown stuff and parking."

"Absolutely stunning suite. The room was super clean, bathrooms and hot tub was spotless! Highly recommend! We will be back!"

"Beautiful hotel great food on site with restaurant options and nice amenities Clean comfy and reasonable prices"