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"Door frames beat up. No AC. Over priced for what you get. Hot tub cave was cool experience but water was cloudy."

"Kitchen fully equipped, daily housekeeping. Clean towels, sheet. Next to the downtown. Very convenient."

"Accomodating Staff"

"clean room friendly staff food was excellent"

"Love staying in Banff close to lots of restaurants had an excellent little brunch/breakfast in the hotel. Very clean and nice amenities and beautiful hot tub/swimming option."

"Amazing property to be during any season."

"Don’t bother staying here. It is too expensive for what they offer. There are many great hotels in Banff that offer the same at a lower price. The Afternoon Tea was the worse one we’ve ever experienced. "

"Allowed pets and rooms have large fridge! We enjoyed the restaurant on the property "

"Nice pool, hot tubs & steam room."

"Had a wonderful stay, facility was very clean and rooftop hot tubs/fire tables/sauna was absolutely wonderful!"

"I would have booked two or three nights if I was on vacation. Unfortunately this is a business trip and I wasn't able to truly enjoy the offerings. Despite the proximity to the highway and train tracks, it was actually quite peaceful. The cabins are spread amongst tall trees with fantastic views of the mountains. My cabin had a fire pit and it would have made a wonderful place to enjoy a glass of wine and the setting Sun. My cabin was small but cozy and well-appointed with everything I needed...

"Highly recommend 👌 👍"

"Everything was great!"

"Place was clean and staff were excellent but the amenities were closed when I went so I didn’t have a chance so enjoy. "

"I did not like the GF breakfast. I think you should cater to people that don’t need GF food. There are more of us!"

"Hot tub has an amazing view. Rooms are a bit small when traveling with a family ( but we didn’t come to Banff to sit in our room) Great staff, beautiful hotel."

"Smooth and fast check in and check out. Room was clean. And selection of continental breakfast was good."

"Absolutely stunning suite. The room was super clean, bathrooms and hot tub was spotless! Highly recommend! We will be back!"

"The kids loved the pool and the waterslides, the room was clean and beds were comfortable. Breakfast buffet had a lot of good options"