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"Breakfast at Chili 's was delicious and great value dor rhe money. The room was small and showed its age from wear marks on the doors and furniture down to the peeling wallpaper in the bathroom. The grotto was deceptively small and nothing more than a hangout to drink even though there are signs stating no alcohol was permitted. The floor was disgustingly dirty. This is not a place I would recommend or ever stay again. It is not worth the rates that are charged."

"Check in was fast and smooth. The "

"Excellent. Would stay here again. "

"Kitchen was fully stocked. Couch is not comfortable but the beds were good. Bit outdated but served our needs. "

"Great stay"

"Our second time visiting. One of the elevators is still broken. Breakfast is excellent value."

"Had to ask for water in the room, was advised to drink from tap! TV quality was not good!"

"Beautiful views. Quiet area. Very clean and well maintained "

"Great"

"Plein centre ville. Près de tout. Prenez le stationnement car beaucoup de construction d.but mai 2026. Déjeuner inclus bon et très propre."

"We had a good experience at Banff Park Lodge. They are undergoing rennovations, which didn't impact our stay very much. The room itself was spacious and modern. I think there might be some undone improvements at this time (i.e. Countertop at the room entryway), but that didn't affect our experience. I look forward to finer touches in the future, like artwork on the walls and such. We took advantage of the pool and had a drink at the bar. It was nice! There were two issues to note,...

"It was okay"

"Everything is 10/10 here. Even with the garage not open, the staff were very helpful and accommodating. I love this place because the sounds from the hallway and other rooms don't carry very much, the kitchen is a good size with lots of dishes and cutlery, the location is great and the pool and hot tub are perfect. Thanks for the great stay!"

"Everything was absolutely perfect!"

"The staff are extremely helpful"

"Located at the opposite end, away from the shops and restaurants, but still walking distance. Clean and quiet. Not very flexible with late checkouts. I love the shampoo and soap from Rocky Mountain Soap Co. Love the mountain view from our balcony. "

"Overall, it was a good experience. The staff were nice and the continental breakfast was very much appreciated. The room was equipped with a mini fridge, microwave, and gas fireplace. Unfortunately, the knob controlling the fireplace broke as soon as I tried using it. Maintenance was prompt to come by and replace the knob but then discovered that it wasn't controlling the fireplace properly so had to turn it off completely. That was a bit disappointing, but we didn't minde since we were...

"All was good"

"Good"

"The floor hasn’t been washed in a long time. Very dirty. The a/c doesn’t work properly."