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"I loved my stay with the fox, the room was nice and good for a short stay and the underground pool/hot spring was absolutely the best part. I wish the room had a mini fridge or a microwave but other than that it was genuinely an amazing stay and I would absolutely book it again. "

"Fantastic room. Excellent, helpful staff. Highly recommend this hotel. I stayed in total 4 nights and honestly it was one of the best rooms I’ve stayed in, and I travel a lot. Special thanks to Crystal for going above and beyond. Thank you for a memorable stay."

"Perfect area near the mountains."

"Room was clean. New flooring. Sheets were crisp and new. "

"Great"

"the room was so dirty. as soon as get in to the room I find bunch of hair everywhere . bathroom was not clean at all with a big disgusting stain in the shower. behind the beds was full of hair and dust. the seats were so dusty."

"Had to ask for water in the room, was advised to drink from tap! TV quality was not good!"

"Very nice stay, friendly staff, great food, rooms were fantastic and the spa was amazing"

"Beautiful room and view. Exceptional staff! My only minor complaint is that the breakfast “nook” was a crowded basement room that was a 5 minute walk from our room and the breakfast itself was sub par. Better to go across the street to a lovely bakery."

"I was in room 258. My friend and I shared a room. We paid $1000 for a room (by the time hidden fees and taxes were added in), with a view of a WALL. The place was under severe construction. I needed a safety pin and front desk couldn’t find their complementary mending kits. The hand soap has holes in it and dissolves in your hands. While my friend drove her car and it fit below the hotel, I worried my suv would not fit. The parking beside the hotel that I was counting on was gone and housing is...

"Area was convenient"

"Parking"

"Loved this hotel… we had a large spacious room with gas fireplace, balcony & kitchenette, & , great amenities with nice log burning fireplace in the lobby, staff were very helpful"

"Room smelled very smoky when entering but opened the window and all was good. Hot tub was like warm at best - this was most disappointing Overall, this is still our favorite vacation property in Banff and will return"

"The 1st floor is partially in ground , surprisingly, was still bright and clean room also parking was also underground. Bit dated but cozy Keg was great as always!"

"Maybe book a balcony room Breakfast was a nice bonus to the stay Walked to Wendy’s 👍"

"Excellent"

"Need more breakfast staff . Don't like the pool set up ."

"We rented a basic 2 queen room. A older looking room, but very spacious and clean. They have removed some of the rugs out of the rooms and replaced them with planking. Very nice. Price was average for a Friday night."