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"The location was perfect to either walk into town or drive out of it to see other major points of interest. Was able to eat, shop, hike, bike etc without any trouble. Staff was very alert to the fact it was Canada Day and that there were things tourists needed to know so not to be inconvenienced and they were on top of it from the jump. Highly recommend"

"The pool and hot tub area needs some work. The outdoor hot tub—keys didn’t work and walls were dirty. Indoor hot tub, out of order and blocked with deck chairs and caution tape. Pool deck—also dirty; needed a power wash. We did enjoy the pickle ball courts; however, new paddles are needed Room was clean and well Maintained"

"Lovely pet friendly little cabins! These are basic units that date back to the 1960’s. Each has a kitchenette & bathroom. Staff were very helpful! Fire pits available when fires are permitted, which is a nice touch."

"Do Not Stay Here!"

"Had a short 1 night stay, 1st impression was the property was rough but after checking in the room was clean and sufficient just really outdated. Seemed overpriced but met our needs"

"We arrived at 3:30. They said the room wasn’t ready until 4 so we went into town. Room wasn’t ready until 5:50. Almost 2 hours after check in. Manager compt us drinks at the restaurant which was very nice."

"property was clean and location was perfect"

"The problem I have with this place is what they charge. $700+ per night is criminal. There are few options in the area due to the small number of properties and so hotels can gouge people three or four times the usual amount for a very ordinary room with no AC. Disgusting that you need to pay this amount of money to stay a night or two in one of our national parks."

"Very comfortable for a long stay. Large rooms with balconies! They also have laundry facilities which is awesome! Very good location as well. Easy access via public transit to everything. Would recommend!"

"This resort was incredibly beautiful inside and out. It smelled wonderful everywhere. The staff were all genuinely friendly; the service everywhere was excellent. There were plenty of amenities on site and the concierge was helpful with information re off site activities."

"Very friendly staff, clean rooms, the pool and slides were super fun!"

"It was almost fourteen thousand for a glorified motel. The room is very outdated and the amenities where sub par. I get that it’s Banff so places think they can up charge but so not worth the money to stay here"

"Need to provide water bottles"

"Spacious room. Carpet in elevators is dated, but in the rooms looked up to date. We were there during construction, but it will be a great place once complete. The resort is in a perfect location and we would definitely stay here again!"

"Wonderful spa facilities in an immaculate setting."

"Absolutely wonderful stay. The room was clean, comfortable, and very well maintained. The staff were extremely friendly and patient, answering all of our questions and even helping us recover a t-shirt we had lost through the lost and found. One of my favorite moments was sitting on the balcony, enjoying the peaceful atmosphere of Banff. Another unforgettable experience was relaxing in the rooftop hot tub in the light evening rain, watching clouds drift past the distant mountain peaks. It felt...

"I wanted to personally thank Ingrid and the rest of the staff at Blackstone for an incredible stay on our anniversary and for accommodating us for an extra night when travel plans got moved around due to the flooding. Thank you! We'll never forget this week."

"Helpful staff and great value"

"We wanted to know where we can get drinkable water"