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"This place is good if you are literally staying outside of the hotel for most of the day and just need a place to sleep. It offers the bare minimum. Room is showing its age, curtains and carpet dirty, no mini fridge, lighting wasn’t working properly and no AC. Beds weren’t comfortable. The pool area is small and was extremely busy, cleanliness is questionable. I wouldn’t stay here again especially for the price point this is a 2 star at most, gives motel vibes."

"Property was very clean but very old and not maintained well. WiFi not working well. If property was not clean it will be very difficult to stay as it is very old and they didn’t even change old shower curtain."

"Expedia price and property site did not add up, we ended up paying more somehow. The cabins are very dated but we could see the property managers working heard to do upgrades. I slept on the couch. The shower was a stand up, it was very small. For me the value did not equal the experience but it is location, location, location. Banff and Canmore are not my favorite Alberta destinations."

"Morning after checking in shower was leaking after checking they said it might get fixed in few hours or we need an actual handy guy from outside meanwhile you can switch to other room right in front of ours so we switched. AC displays was broken there so they ask us to checkout other room which we didn't like it. During this period our shower got fixed so we move back to original room. Wasted few hours here we paid for and person fixing the room dirty the washroom and didn't have any courtesy...

"The room was older and matress was not comfortable. The room was not dirty, but not up to date. The hot tub was excellent and it had a beautiful view. Was about a 20 minute drive to the town of Banff. It was very far from some areas of the national park. We enjoyed being close to Canmore."

"Loved the spacious rooms, crackling fireplace. Such a warm feeling when we checked in"

"The washer soap is not enough"

"It’s a charming lodge experience. The location was perfect for Lake Louise and Moraine Lake shuttles access. The staff were exceptional. During check-in (Abby?) worked to find the answer to my question and resolved it. She also booked my shuttle transportation for the next day and planed the timing for each shuttle perfectly. She’s an exceptional hospitality professional. The restaurant was very good. I ate all meals here (2 breakfast and 2 dinners). The food was flavorful and fresh. The only...

"Love to stay there"

"Amazing views, staff, restaurants!! Loved Alex and Gina as guides! Bundle bar is best cocktail bar I’ve ever experienced at a resort! We’ll be back!"

"Excellent"

"love our 5 nights stay and the complimentary Roam Bus pass too. the view at the hot tub and pool is so amazing!"

"Nice, clean property. Easy to get to, lots of parking. No complaints"

"Everything was nice except for the fact that there’s no lunch available for room service or at restaurant :("

"Great location, clean rooms, and friendly staff."

"It didn’t feel like luxury in any sense"

"We loved our stay and plan to return in the spring."

"The hotel was under construction but still very clean. The hot tubs were nice but very busy. Easy to navigate to the airport!"

"The room was always clean when we returned from our sightseeing. The hot pool while small, was very enjoyable especially since the sauna was right there as well. Staff were very polite and helpful."