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"The beds were very comfortable, and the staff was courteous, friendly, and always willing to help. However, we were disappointed with the location of room 1008. While the service and comfort were excellent, these issues negatively affected our overall experience."

"Friendly staff. Comfortable room. Beautiful pool, hot tub and sauna overlooking the mountains. Bus pass was included in our stay which made accessing downtown so easy and removed the stress and cost of parking downtown. The bus runs frequently and is a very quick trip. Highly recommend this property."

"Great"

"Perfect place to stay"

"lovely spa, nice restaurant, free parking, pleasant staff"

"Location is great. Room was large with two queen beds. Tv was decent but no CNN. Toilet way too low for seniors. Toilet handle was sticking causing the toilet to run constantly. This was reported to the front desk."

"This is a beautiful hotel and the spa onsite was delightful. Overall good experience. One thing to keep in mind is you have to go outside to get to some of the rooms, which may not be ideal at certain times of the year."

"I guess you really get what you paid for with this property. Dated and even the tub has shown many years of used, the carpet was not vacuumed, there were morsels of the last occupants. Not so pleased with this property."

"The pool and water slide were amazing! Definitely recommend for families, it’s in the perfect spot in Canmore! I love it, the only thing I would’ve liked is room service done a bit earlier!"