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"I had high expectations of this hotel since it was expensive ($1,762.00 per night) It was beautiful looking property but when I stepped into the room I was very disappointed at how small the room was. There were no space to open my luggage on the floor. It’s about half the size of standard hotel room. Staffs were proud of their property so no appreciation of guests. Not worth the money spent and I’ll never stay with Fairmont again Room and bathroom were clean."

"We had a really old room with holes in the carpet and crud behind the bedside table. 1602. The biggest issue was the people staying above us. They paced the floor from 9pm to 5am non stop stomp stomp stomp for freaking hours. Rolled suitcases, re arranged furniture, we could not sleep. It was BIZARRE. We tried to get help from staff to address the issue and eventually Security came to our room, listened to the video I took, told me told us that they were entitled to walk in their own room and...

"Good service. Clean rooms."

"Clean room"

"The woman at the lobby was very nice"

"The refinished rooms are much better than they used to be."

"Good breakfast"

"Wonderful!!!! Loved the small kitchen, fireplace and the view. Sitting on the patio was amazing. We saw birds, small critters and a fox."

"When reviewing this hotel,some reviews complained about the train noise. Seriously..it is a low rumble that isn't annoying or disturbing in any way ! ( ear plugs are provided for free in the night stand drawer if you are super sensitive!) Talk about considerate service! Our room was super clean and the staff was very kind and professional. We asked to extend our stay for 1 more night (Friday)and even though everywhere was booked solid..the manager here made it possible. The all you can eat...

"A nice place but overpriced. Bedding & pillows were comfortable. This property is a main building with many smaller individual units. Only ice machine is in the main building- an annoyance. Basic rooms, nowhere near what they should be given the price. Don't even have glass glasses in the room."

"The hotel is undergoing renovations. If you’re a person with mobility issues or handicapped I wouldn’t recommend you stay here. Although staff found an alternative solution it was extremely inconvenient to venture off property."

"Best hot tub and view I've ever experienced. Close proximity to shopping and restaurants. Public transportation to gondola and other locations. 3 days here wasn't enough."

"Beautiful location and views. Hotel is motel style rooms on multiple levels with easy parking, the room was simple and functional with a good shower. The meal at dinner was adequate but not outstanding. The Gazebo bar with an open central wood fire where you can toast marshmallows was potentially fabulous but lacked adequate bar facilities and a proper range of drinks. Poor usage of a potentially excellent asset. Overall the hotel was perfectly satisfactory but food and bar facilities let it...

"I liked how the hotel was walking distance to the heart of town. Nicely remodeled rooms and they were under construction for the lobby. Also had a really reasonably priced daily breakfast buffet. I highly recommend the Baked Alaska for dinner. One of the best I’ve had in years."