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"The hot tub"

"Nice property to stay"

"Very cute little cabin. We will return this place is magical and unique"

"rooms were clean ,staff was wondering to deal with ,parking wasn't to bad ,this hotel needs new make over. carpet in elevators needs to be replaced big time , but overall it wasnt to bad , price was right for aging hotel ,"

"Property was decent for the price you pay at BANFF region. Rooms were kept well but some sort of smell lingered throughout out stay especially when the AC was on. Property is due renovation"

"We arrived at 3:30. They said the room wasn’t ready until 4 so we went into town. Room wasn’t ready until 5:50. Almost 2 hours after check in. Manager compt us drinks at the restaurant which was very nice."

"I had no idea there railway line behind the suites - which was annoying. Also there was water facility in the room. If you need it you had to come down. Overall it was not bad. But based on the price they charge it was nothing. It wasn't justifying the price. I wouldn’t go there again with this price."

"Lake Louise Inn has some nice amenities and a great location. Legends was a highlight - we ate there twice as there really isn’t much else in town that’s open for dinner/family friendly. It just seemed like it’s seen better days - little things like quality of linens, broken lights and outlets. Staff was sort of uneven - we got very little guidance or info on amenities. We were also disappointed that the gazebo was closed for a private event on our Saturday overnight."

"This resort was incredibly beautiful inside and out. It smelled wonderful everywhere. The staff were all genuinely friendly; the service everywhere was excellent. There were plenty of amenities on site and the concierge was helpful with information re off site activities."

"Great stay"

"It was almost fourteen thousand for a glorified motel. The room is very outdated and the amenities where sub par. I get that it’s Banff so places think they can up charge but so not worth the money to stay here"

"It was a pretty good stay. Very convenient. Located close the bus stop. A little ways away from town center but it makes for a great walk. No room service though"

"Overall nice place to stay. Convenient location to the shops and food."

"Great staff and people. Made the stay memorable"

"Staff very welcoming. Room very comfortable and clean Enjoyed watching FIFA games in the restaurant/bar. Breakfast menu excellent. Would stay here again"

"Clean room, outdoor pool, laundry"

"Stay was good."

"It’s fine, but keep your expectations measured. This property is succeeding because of its location, not because it’s truly worth the price. The staff are very friendly. There is a $15 credit for being an Expedia VIP, but the hotel couldn’t adequately explain how to use it until it was too late. The property in general could use some maintenance - I get the impression that they opt not to, because they’ll still sell out. The toilet barely flushes, the elevators feel rickety. There is no AC,...