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"Basic rooms are small but cozy. Great for a night"

"H"

"We loved the location, ran into a bit of a struggle to get coffe filters out to the room ended up going to front desk to get them. Getting fire wood is an adventure in itself, and there was a solid coating of dust in all the bedding. That being said we would stay here again, its location and shuttle alone are worth it."

"The worst hotel I’ve ever been to, the room looked really old and dirty. No A/C and mini fridge for a $600 a night is a joke, the washoom, toilet was filthy, I would never come back again. Im very disappointed with this hotel!"

"The property has lots of history and many free tours. We went on a half hour history tour of the hotel and learned more about some subtle points of its history. The price of the hotel is definitely on the pricier side. We hope they could give free parking or breakfast for guests."

"Good experience, only issue was just the beds were not very comfortable, but everything else was very nice"

"Clean room beautiful"

"Loved this property! The entire property was immaculate, staff was very friendly and helpful. We liked the location, being far enough away from the main area of Banff town to not deal with the traffic and people, but close enough to walk or hop on the bus right across street. Highly recommend Hotel Canoe!!"

"Great as always"

"Great 3 nights spent here. Clean, comfortable, and well maintained"

"Can’t be a better location"

"The room was not what was advertised in the photos and when I asked about it, I was told that all the other rooms were booked and I wouldn’t be able to get another room. So don’t get your expectations too high as I believe the higher level rooms are the ones being advertised with nicer and fancier views and interiors"

"The location was amazing, exterior and hot tub were wonderful but the room was dated, smelled like smoke & bathroom needed an update & tile was mouldy. For the price we paid I expected a nicer room."

"The hotel staff was great , the gentleman and the front desk was able to switch us to a similar room so we could check in a bit early which was much appreciated!"

"For the price we paid, we expected something special, but it was at best, mediocre. We arrived late Tuesday night, but there was no nightstand on my side of the bed to put my CPAP machine or phone charger. I had to place them on the floor. Apparently there wasn’t any place in the hotel to get a bottle of water for my CPAP machine, except in the garage vending machine, where water cost $5. When I asked for a nightstand the next day, they brought in a small table, but made me feel like I was...

"Perfect"