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"Great property and very friendly host, will recommend this one to any one travelling to Vancouver Metro area."

"Perhaps include breakfast option as complementary would help"

"Property was very clean and well equipped for our stay , staff was super friendly and helpful ! Parking right infront of your house is very convenient , perfect cute little getaway"

"Hot tub is great ! The accessories are old ."

"Beautiful property."

"Water was leaking slightly from the bathtub stopper, and the water pressure was weak overall. The hair dryer was not working, so I requested a replacement. The staff were friendly. A very long train passed by even at night."

"Clean property and friendly staff"

"Very small rooms and a bit dated. There was no AC so it was a bit warm at night and they give you a little fan but that didn’t do much. There was also a lot of noise from a train outside that went by often and from adjacent showers and doors. The restaurant had decent food and the staff was very friendly and helpful. It was nice being close to Lake Louise but other than that it was definitely not worth the money."

"Wow wow, what a beautiful hotel. We had everything we needed. Everything was clean, hot tubs were magnificient, beautiful views. Really enjoyed the complimentary bus passes to get around."

"You are in a castle and they make you feel like royalty!!"

"The room is so dusty, dark, very old appliances and tv(not even smart tv) and it smells old and smoky. Also the carpet is so old and dirty, not enough kitchen utensils and bathroom stuff, we woke up in the morning the whole room covered with black dust who knows where it’s coming from. When we moved the curtain, it’s dust all over and it feels stiff as if the curtain was never moved for a long time. It’s just horrible, not worth it. Not to mention that the reservation agent tried to scam us by...

"Very nice for the price and close to everything. Loved my stay"

"The walls are super thin. I could hear the alarms going off across the hall and was startled everytime someone opened a door beside us"

"Room was clean, pool was good, staff were helpful and courteous. We've come before and will continue to come again."

"It was a really good stay. But during my time there, the loca5ions was undergoing significant renovations. This didn't detract from the stay significantly but meant there was an occasional moment where you came out an elevator to be greated to a workman up some step ladders. It also meant the room was dustier than normal. However, the hotel compensated for this by giving me complimentary access to the breakfast buffet. The staff were also great and incredibly efficient. Likewise the main...

"This is a good property to stay at on Canmore that's a decent value. You check in online and they give you a code for my keypad, which I think is a good idea. You basically don't interact with any staff there, although there's one person at the front all the time. I never interacted with the front desk person, but I didn't have a need to. The rooms were clean and a good size. They have a fridge in there. I didn't like the way the bathroom is laid out, but it was clean. They had the basic...

"Amazing views, great rooms and accommodations"

"Staff are very friendly and helpful. Rooms large, comfortable beds and very clean. In the West Edmonton Mall with lots of food options. Only downside is no USB option for charging phones and plugs are beside the bed near floor."

"Great hotel. Room 412 needs a new mattress asap!! We both slept on one side. Not good. Other than the mattress, it was wonderful!!"