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"It was a chalet that needed updating but was great location and the staff was excellent- only stayed one night and it was perfect-"

"Nice and clean, great staff. Restaurant had really good food, and open late for breakfast, and later in the evening. Closed for lunch but we were out touring. The shuttle into town is also a big plus as there isnt much free parking in Banff."

"Swimming pool, and water slides were amazing. There was a exercise room, sauna. A kiddy pool for infants, showers after the pools. Change rooms. Amazing staff that made your stay memorial. It was awesome. They had a nice breakfast that was reasonable. French toast, pancakes, hash browns, scrambled eggs, beef and pork sausages, Monday through Friday had bacon. Cereal and milk juice and many yummy fruit It's awesome. Rooms can be set to what you prefer. Comfy beds. Clean, clean. They can do a...

"Room was great, large and comfortable, food on sight and roam bus across the street was a plus"

"First the great about the hotel, the location is outstanding, nice size rooms, very clean. Breakfast at Louiza is outstanding as was food at the Lakeview and Fairview. We did the Glacier Basin experience which was also outstanding and not to be missed. Now to the not so good, the food at the Alpine bar was terrible, the Louiza on an evening was very average but because of the price that was unacceptable, at that price you expect good food. The toilets in several of the guest public areas...

"Nice place"

"Every thing"

"Perfect location, mountains view and no far from Banff downtown. We loved the coziness of the resort."

"Beautiful hotel, friendly and helpful staff, the roof hot tub, fireplace and pool were awesome! Highly recommend!"