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"Old hotel!! Supper over priced!!! Never come back again here"

"I love the place and I have been there before. Thank you for your service"

"The resort relies on the sheer breathtaking beauty of the lake and quite justifiably. It caters for an enormous number of people from across the globe and that is obviously a challenge. Is it value for money? That depends on personal values. We are very pleased we stayed and enjoyed the experience. But the rooms nerd size, not large in other words and well equipped. The restaurant food is not much better than ok in most respects. Breakfast buffet is crammed with people all trying to get at it...

"We always have a great time at the Fantasyland Hotel. There is always lots to do at he mall and the hotel is cleans and has nice rooms."

"about a 10-minute walk into town, and we enjoyed dinner at the on-site restaurant. The hotel was clean and well maintained overall. Unfortunately, our room had a gross stain on the headboard. I asked the staff the following morning to have it cleaned, but when we returned to the room, it appeared to have been barely cleaned, if at all, or the stain simply couldn’t be removed. I mentioned it again at checkout, and while the staff were apologetic, no further action was taken. Hopefully, it was...

"Beautiful property. I would highly recommend the spa on site!"

"There was a used towel hanging over the shower curtain rod upon arrival. Only one facecloth for 2 people. Toilet wasn’t flushing very well. When pulling the knob to turn on shower the whole tap pulls away from wall. No counter space in bathroom. No towel bar in bathroom. No one came in to make bed or change towels on second night. Had to call front desk for fresh towels and they didn’t bring any new facecloths. Coffee machine didn’t work. There was an exposed wire under the air...

"When I questioned the staff about the bad smell in the room I was told, " you can't expect much for what you paid "....In my mind it doesn't matter the amount I paid " Expedia ", I expect a nice clean room that smells nice and not like some rancid chemical smell. I asked for a refund to go rent another room and was told no. Expected. That particular staff member gets a 0 out of 5 rating. I would not stay there again."

"It took me almost all evening to figure out how to use the TV remote"

"Staff very helpful"

"We stayed at Northwinds Basecamp for 2 nights. The facilities were clean, and the room was well stocked with extra supplies such as tissues and toilet rolls, which was a nice touch. The location is convenient, close to Canmore town, making it easy to get around. Two complimentary bottles of water were provided upon check-in. However, when I requested an extra bottle during our 2-night stay, I was told that it would cost $2.50 per bottle. I was quite surprised by this, considering the room rate...