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"Everything is great."

"These are old dated units. You can hear every footstep up above and I wouldn’t recommend if you’re a light sleeper."

"Room was subpar. Looks completely different than the photos so please be prepared for that when booking especially if you don’t upgrade your room. We found stains on our towels. Every set had a new stain. Even though they were small it was still gross. Bathroom has water damage and the shower head is old and crusty. Overall a fine room to stay in when just used for sleeping but when spending 300$ plus for each night you would hope it was what they showed in the pictures. Will not be returning. "

"Perfect for families to stay with little kid as rooms with kitchen are spacious and easy for light cooking in incase u need one "

"room is nice, others seem overrated"

"Couple of dirty towels "

"Staff were exceptionally friendly and helpful. Historic "castle" was beautiful!"

"Rooms were clean. Check-in was easy. I wish the spa stayed open later. Unfortunately it closed at 9 o’clock the day that I was there so I was not able to use it. The hot tub is extremely small and really oddly placed therefore, we did not use that. I wish the room also would’ve been cooler as I like to sleep in an extremely cool room. Otherwise, in that the state was fine."

"Parking was secure. Love the area the hotel is in, quieter and farther away from the train noise that rattles throughout the valley. Bed was comfy. Hot tub area looked great, we did not personaly use. Good value. "

"Great breakfast "

"Was disappointed of location of our room. Almost the farthest room from the elevator. We could not enjoy our balcony due to the construction outside. We were not told this may be an issue. We had come to this hotel for a few visits and were disappointed. I feel like we were punished for not booking directly with the hotel. One of our most favourite reasons for staying was the sauna, which was not working and the jacuzzi had no pressure in the jets. "

"Sehr gutes Frühstück, Achtung bei der Buchung- es gibt Zimmer ohne Außenfenster, mit Blick auf den im Haupthaus befindlichen Pool, ohne AC(im gesamten Hotel)"

"We had a lovely time celebrating our 5 year anniversary. The pool and hot tub were very well maintained and even though the parkade was under repair there was a great arrangement in place for us to be shuttled to the parking lot a short distance away...though we mainly walked the 5 minutes instead since weather was so good."

"Hot tub and sauna were amazing. Good location in town close to everything except the train lines which ran a lot. We are light sleepers so this was a shock to our system. Bed was too firm but this is a personal preference. Great shower area and overall great customer service."

"The hot tub, as always, was absolutely gorgeous. Parking is a nightmare for a larger vehicle- we had to do laps of the lot before finding a spot, which was completely opposite side of our unit; with 5 young kids, this was a nightmare. Parking never improved over our 2 night stay and room numbered stalls would be extremely helpful. Our room was mediocre, clean but outdated- two lamps were missing switches, the dishwasher wouldn’t complete a cycle and the bathroom door was faulty. Nothing so...

"No AC in our room, so made it a bit warm to sleep, but the room was clean Enjoyed the hot pool a lot after a full day of driving. Easy walking distance to a full array of restaurants. Nice under ground parking. "

"Great stay. Rooms were clean and beds were comfy. Pool was fun - there is a waterslide and hot tub. Breakfast options were good and gym had everything I needed. Staff was also helpful and welcoming. I would definitely stay here again!"

"Great accommodation and clean room. Thumps up for the staff and the restaurant was also very nice. Highly recommend"

"Close to a lot of good retaurants. Underground parking. Large washrooms. Friendly and helpful staff."

"Rooms were spacious and comfortable . Floors could be cleaner."