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"The cabins themselves are completely outdated, the shower in the room we was in had tile completely broken through the wall, I’m sure gathering mould, when we showed the staff they did not look shocked by the state of the shower so it’s obviously been that way for a while. The warm water was not working for the two times we tried, and as we were in a wedding party the full day we had to use the shower at a friends hotel. The front door had clearly been broken in before, as the refitted keyhole...

"excellent"

"All of it was very nice"

"Our floor was sticky in one spot when we first checked in but when we came back after a long day our room was cleaned perfectly. Only thing is I didn’t read anywhere that the pool was time limited and needed bracelets. I’m so happy I got a room that just opens into the pool and we could stay as long as we wanted, just unfortunate for other rooms if they didn’t see it like I did and didn’t get a pool side room. Pool was cold as well the first night. Other than that it was really nice stay."

"Very clean but unfinished rooms."

"Clean, well-equipped room and facilities. Especially enjoyed use of the gym, spa and the coffee machine. Staff at front desk were very helpful."

"This was an amazing hotel and spa to stay at. The staff were friendly and helpful, and the rooms were clean and stocked with amenities. We were able to enjoy Canmore/Banff and surrounding areas and unwind with the use of the spa. My only regret is not trying the restaurant. We would come back and stay here without question."

"Hands down this was one of the friendliest places we’ve had stayed. Rooms were clean, staff was awesome and the attached restaurant, Vimy’s, very good!! The rooms were in cabins that had six rooms per cabin. Looking forward to visiting again."

"Fantasyland was very convenient for my family. We went shopping for school clothes and my teenagers took their time shopping plus we attended Waterpark and movies. We didn't leave the mall all weekend."

"Loved the open Gazebo with fire at night. Pool area had nice changing area with showers"