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"The cabins were clean and well maintained. The staff were super friendly and helpful throughout our entire stay."

"Clean room"

"Nice and clean, great staff. Restaurant had really good food, and open late for breakfast, and later in the evening. Closed for lunch but we were out touring. The shuttle into town is also a big plus as there isnt much free parking in Banff."

"First time here, the staff were fantastic, so friendly and helpful. The room was clean, a little dated but still functional. Odd part was there wasn’t enough towel hooks for a family of 6 to dry their shower towels. Only one on the back of the bathroom door. Restaurant (Jets) had good food and the breakfast buffet is a great deal for the whole family. The pool was nice a bit cold and very busy even though you have to book a time slot in the evenings. Only one hot tub was working which was a...

"Our stay was amazing. Really friendly staff. Clean property. Rooms were great. Will def be back"

"Really recommended, close to the airport, we got upgrade without a reason, hot tub in the rooftop and a restaurant next to it"

"The overall stay was great especially the bus stop being right there very convenient. The rooms weren’t super clean like I found little specs of things that looked like kibbles near the ground by the tv drawers."

"The swimming pool and the small fitness center out of order. The restaurant is not functional as well as the business center"

"This hotel is not well maintained at all. The lobby area looks kind of nice but the actual room is very bad. No air conditioning. Very small room. No elevators. Small beds for two. Very expensive in terms of these conditions. I would not recommend it to anyone who can afford higher budget for hotel rooms. There are better choices if you can pay a little more."

"Very close to everything. Rooms were clean and staff very helpful. They were under renovations so some things weren’t great but they advised before we arrived of this so weee prepared."

"Breakfast not our favorite. Everything else was wonderful including location."