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"Needs remodeling"

"staff going out of their way in tricky situations."

"Prior to arrival I received a text providing me with a number to call for the shuttle. I phoned the number and was told that it was not in service. So it was taxi to the hotel. Upon arrival, I notices that the place was showing its age; shabby carpets, chipped paint, smelled a bit like Grammas house. I got into the room, and the internet didn't work. It eventually came on the next day, but would die out from time to time throughout my Stay. To get reliable internet, I had to go to the...

"Clean room. Friendly staff. Great location."

"It’s very clean and very well run. My mattress could’ve been more firm."

"I appreciated the clean room, helpful staff, late checkout, breakfast, and airport shuttle."

"it was available, among lowest cost places."

"I was treated very rudely at reception. They called it historic hotel but really it needs a lot of upgrades to make it acceptable for travelers. For the price I paid I would at least want something to feel middle of the road but I think I've stayed in roadside motel that was much nicer."

"Very clean rooms but lacking what I'd consider essentials. No hairdryer unless you ask for it. No shampoo again unless asked for. No Kleenex. Very helpful and friendly staff though. So, that's a plus"

"Room was nice. Shuttle was free. Breakfast was excellent."

"Basic room. Friendly staff."

"Super cute hostel with a lot of amenities, just outside Seward. Lots of little games you can play, instruments, and a full use kitchen as well as multiple bathrooms and shower options. It is communal living for the commons, but plenty of individual rooms/yurts as well."

"Princess Wilderness Lodge overbooked and cancelled our reservation 3 days before our vacation. This impacted excursions we had planned. I called the front desk for help with how to handle the excursions that were impacted and was told a manager would call back and assist. No one ever called back. Was told by the hotel that we ended up in that Princess overbooking last minute happens on a regular basis. Extremely disappointing experience. Book with caution!"

"The place was a remodel and had a strong smell of varnish"

"Breakfast “starts” at 6:30 am but the kitchen staff won’t give you a plate until you pay. The issue is that the hotel staff doesn’t arrive (to take your money) until 7am. Hotel room was nice/clean but our neighbor played loud music and smoked pot which stunk up our room."