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"The room I was staying in had direct access from outside. The floor was dirty. Housekeeping doesn't remove shoes or use booties when they clean the room. The coffee machine was broken, and it was installed so that, to fill it with water, you have to remove it from the shelf (the shelf height wasn't enough to open the coffee machine lid). To remove the coffee machine, you have to disconnect it from the receptacle because the power cord was too short. Once you removed the machine to fill it with...

"Too loud!! Couldn’t sleep all night- right next to the train station which could be convenient for some but it was super loud! The breakfast was okay- the staff is nice though. The shuttle is available but was pretty much booked up for the entire day- so make sure you reserve it as soon as you know your plans. Overall- not worth the amount we paid for one night. Wouldn’t do it again."

"The wifi & service wasn’t good, other then that no complaints"

"Location was perfect. Close to everything we needed."

"The manager was very helpful, and communicated everything that we needed to know! Clean and lovely rooms!"

"Pros: The room seemed to be really clean, and the bed and pillows were comfortable and smelled fresh Working fridge. Less than 10 minutes to the airport. Con’s: Sketchy neighborhood, especially late at night. Older, run down, not well maintained. Some road noise if you’re in a downstairs room facing outside. **In case you don’t realize it when booking, if you choose a room with one bed, it’s upstairs (no elevator) and hostel-style (tiny room, shared bathroom and shower down the hallway). If...

"Clean room"

"The staff were great but unfortunately the hotel was pretty dirty in areas and needing some updating especially in the “historic” side. The bathroom in the lobby area had hair on the floors making me wonder how long ago it was cleaned and my room on the historic side had dirty floors as well ( I stepped on a cherry stem and found stuff under the bed) the shared bathroom had the shower wall shampoo and conditioner dispensers but they were basically empty even after the bathroom was cleaned. ...

"It’s a very good hotel to stay! Important notes, kitchen has microwave, refrigerator, dish washer but no oven. Breakfast options are good for vegetarians as well. Waffles, oatmeal, cereals, bread and patties, egg were in the menu."

"The pictures on Expedia do not represent what this property actually looks like. Maybe it looked like this when it was new but far from it today. Carpets are disgusting, every thing is outdated, in need of repair or replaced. Walls and ceiling in room have holes or damage from leaks. I think cleaning is trying but when something is in this bad of shape you can not clean enough to make it look presentable. Front desk was little help and with the glass wall I could not even hear what he was...

"Disappointing."

"C"

"It was perfectly situated outside of Seward to feel as the true AK experience was happening"

"Basic room with great view over the water/dock."