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"Everything was fine for location and property. Not exceptional but far from bad. Location and property was good"

"Beautiful property, room and location. Convenient and easy to find."

"The location is about a 15 min walk to everything. It sits right next to the train station, which is great for those traveling by train. Just think about noise (which was actually not bad at night). They offered shuttles to the train station and airport. Very helpful. Front desk had issues with scheduling them and placed our reservations on a post-it. My 930p shuttle ultimately picked me up almost 20 mins late. The hotel itself is not the cleanest or the best maintain. There was dust...

"Basic shampoo not provided. Towels were missing"

"Complimentary breakfast"

"Historic and charming hotel in a great location. It's a quick walk to restaurants, shopping, the sea mammal center and a stop for the free shuttle bus around town. The staff were very welcoming and helpful. Our room was great."

"For the price, nearly 400 a night this place was not worth it. We stayed at the puffin Inn across the street earlier in our Alaska vacay and while that was leaving a bit to be desired, we would much prefer being over there in the end. The hallway carpets of the Wyndham were dirty, there was a stain on our room carpet like wax or something else, the handle on the bathroom faucet fell off and the soap dispenser in the shower was broken and had dirty handwritten labels on them. The shower curtain...

"Everything was great"

"No A/C outside of rooms. A/C in room is in the window tucked behind blackout curtains so you either get a cold room with 24/7 sunshine or a hot dark room. The carpets in the hallways are gross. The beds and pillows were lumpy - none of us slept well and woke up stiff and sore. The restaurant service was awful. We had to get up and find salt, ketchup, water and coffee jugs to get our own refills because we didn't even see our waitress to flag her down. The server also brought the wrong order to...

"This is basically an upscale motel. Room was very small. Staff was very rude with exception of the young man who picked us up to take our bags to the parking lot. Our first impression was from the lady with the beak screeching at us to move our car when we were trying to unload."

"Very helpful staff."

"Super clean, organized, friendly staff. Anchorage is pricey in summer, but everything else about this stop over was 5 star."

"Our toilet wasn't working when we arrived. They said they were sending someone up, no one came. The best they did was offer for us to use the restroom down stairs in the lobby, weren't compassionate at all! We asked for another room and we didn't even get a response!"

"Do NOT stay here. Avoid at all costs! The room and hotel was filthy. Hallways smelled of animal urine and stains all over the carpet dark dingy patchy walls. The rooms were uncleanly patchy walls. The bathroom still had a used washcloth in the bathtub with Hair in the bathtub. The pictures online are not of this hotel whatsoever. There were homeless people hanging around the hotel and it was not in a good area."

"I like the wooden style of this hotel. It feels warm to me! The room is very clean and housekeeping is very nice. There’s a small cafeteria and a nice restaurant/bar at the entrance. Parking is easy too. Recommend!"

"The view from the main deck was absolutely incredible, but none of the rooms have a view. The staff are friendly, but there’s only so much they can do because the place is set up to extract as much profit from each guest as possible. Even refilling your own coffee mug costs $4.75. The rooms and food are pretty mediocre. Also there’s no AC, and it got very warm in our room."

"The location was central near town. The kitchen was filled with items for cooking. The hot breakfast was nice with friendly staff."

"It had a beautiful view of the river and the staff was amazing!"

"If you are looking for a place to stay for the night before you board the train to Whittier, this place works. Not fancy, good breakfast, shuttle to the train."

"The hotel is a bit run down. For $600 per night it was disappointing for a Hilton property. We were there overnight to catch a cruise. I called the front desk after making a reservation online to inquire about transportation options. The person I spoke to was not at all helpful. I ended up fending for myself. The wait staff at breakfast had to be tracked down for service. Plenty of staff on hand, so that was not the problem. Maybe training? Whatever, I had higher expectations for a...