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"The staff are all amazing. If you need anything just ask and they figure a way to help. Everyone says it's dated,but it is in good shape and they keep it very clean. No complaints with the hotel. The surrounding area definitely needs a stronger police presence."

"Very comfortable"

"Expected much more from the photos, and also I had booked a king-size room with a Lakeview through Expedia, but when I showed up after requesting a late check-in the week prior, they told me they didn’t have any king sizes available and gave me a double queen with a parking lot view. The rooms were fairly clean, nothing to write home about. It just looked so much nicer in the photos, but not bad."

"Visiting Chena Hot Springs Resort is a truly unique Alaskan experience, located about a 1.5-hour drive from Fairbanks. While it offers memorable family-friendly activities, careful planning is required—especially regarding transportation and supplies. ​Highlights & Family Activities ​Aurora Ice Museum: A fantastic, one-of-a-kind family activity. Exploring the stunning ice sculptures is a must-do while you are here. ​Natural Hot Springs: A wonderfully relaxing experience for adults (note that the...

"They have Bedbugs and tried to blame the guests and not their own incompetence I looked up on past reviews and it seems that they have this problem for the past decade. All they do is clean one room of the bugs and rent the other ones well the other ones being fogged which only makes them run into the walls and spread to other rooms so you're basically playing hot potato with the room you get I recommend leaving your room extremely cold so they don't bother you as I did"

"Great place to stay compared to other places in Anchorage"

"Quiet and clean. Staff very friendly and easy to work with"