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"Clean rooms and nice staff"

"Great stay"

"Room was clean, one bed was very saggy, no shampoo or tissues in room, staff was courteous but we had trouble with our heating and was told there was no maintainence or person who could help us for 3 days…..luckily we were finally able to get it going ourselves. Bathroom was large and clean, but terrible water pressure.,sink drained very slow…They neglected to tell us that maid service was every other day so we came home to soggy towels the 1st night….room was reasonably quiet, tv was pretty...

"Everything on spot nice walk"

"La amabilidad del personal, la limpieza, sin embargo afuera de la puerta estaba sucio."

"Great place"

"It not a good image when pulling into the gravel parking lot and it’s littered with trash. Lobby carpet, stairwell and hallway carpet was dirty. Staff leaves the laundry room door open all day so you can see a pile of dirty laundry almost reaching the ceiling (not kidding). The room carpet had a dirty feel with dust and crumbs in the edges of the walls. Beds were old and mattresses had a thin feel to them. Bathroom was clean and updated but the shower curtain rod was not anchored to the wall...

"The fireplace in the room really was the cherry on top of a day of hiking. Check-in was seamless, the room was fresh, and it was in a perfect, convenient location. I would definitely stay here again!"

"Was convenient"

"Hidden Resort Fee not informed before booking. Amenities supposedly from the Resort Fee are less straightforward to materialized. eg. $10 credit for meal was reneged because it wasn’t clear if the waitress was supposed to take it and deduct it from bill. In my case she didn’t. When I checked out the Front Desk refused to re-imburse. The Breakfast included voucher for a fee specified for ala cart, but actually it was for buffet. Bellman not around when you needed him to get your stored...

"Low quality. Expected more based on how it was advertised. Subpar experience"

"A bit of an odd or quirky property. Room felt a tiny bit dusty or something. Dining room for breakfast was beautiful. Breakfast was awesome! All kinds of quirky little elements to explore to the hotel. If you buy the wristband for the reindeer next door, just know you can’t go in their pen. You just go up to the fence and they don’t really come to the fence. But still cool! But I probably would’ve gone to a reindeer farm or did a ‘walk with reindeer’s’ type thing instead."

"Run down and patched up, bt adequate for a night. Beds clean and comfortable. No blackout curtains so I didn't get much sleep. Did not use breakfast, though it was available certain hours"

"The public areas and rooms were nicely decorated. The hotel is located in downtown and is close dining and to the train station."

"The staff were very friendly and helpful. The room was big and clean. The shower was absolutely amazing! The location was convenient to the airport. The walls were thin and we could hear lots of people most of the night. The breakfast was just okay, not very stocked or maintained. Overall, we would stay here again if in the area."

"Check-in took forever. The front desk clerk was nice but clearly overwhelmed and understaffed. The room itself was fine. It’s definitely showing its age. The location is great - nearby shops and restaurants. All walkable. Be cautious at night because 3rd and 4th ave can become a little sketchy. The hot tub was not hot the first night and the second night it was hot, but the jets were not working. Which was disappointing since that was an amenity I was looking forward to. Parking was...

"Everything was above average, very nice rooms and great view of Mt. McKinley. Loved our stay. The outdoor area was amazing and plenty of pillows to make you more comfortable"

"The property was very clean Staff was very accommodating and helpful But two things I did not care for So many homeless around the area and the desk guy and shuttle driver just need to wear clean clothes. And look more professional."

"Place had bed bugs. Contacted staff but they never responded"