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"Great place for family"

"Remodeling once done should nice. Switched rooms air condition did not work. Lots of folks around the building walking through the parking lot."

"Thise was our second stay, and the room was a bit better. Just found few hairs in bed and shower. One day we took the train, and it was delay by more than 2 hours. Called the bus to get picked up, but it was not available at that time, so we didn't want to wait and had to walk. The walk is oak., just by almost midnight and my husband has problems to walk it was not so convenient. Also, for the return to go back to the airport. Had to wait another extra 30 minutes until the shuttle arrived, so if...

"Property is in a good location close to the airport. It needs some updates, cabinets missing drawer pulls, scratches, etc. . The bed was good, bathroom was not a clean as I would have liked. Air conditioning/heater worked well. Would have been acceptable had the price not been so expensive, when you pay over $300/night you expect more."

"We arrived early by train and had to wait for the check in for few hours. The ladies at the reception were very nice, especially one, sorry I don't know her name. After my husband has some health issue and had problems, she was there for me to listen and was extremely helpful, to calm me down. She let us check in earlier. The room was nice and quiet. Very convenient to go to the train, just 5 minutes' walk. They also send the luggage directly from the train to the hotel. The boat tour we took...

"This was a place to rest before we got the next flight It was the cheapest option and served our purpose Not too far from airport and shops, good place to stopover"

"Staff not helpful. Could not get served dinner in hotel because understaffed"

"The room was standard size, although decorated prettily, Lobby was quaint with an on-site restaurant. Didn't realize this was part of the Aspen hotel group. Great location: the restaurants, sea life center, coast was walkable."

"Clean and comfy, great staff, nice location within walking distance of restaurants. Guest laundry was nice."

"The tv didn’t work but was fixed. The bedding blanket seen better days. The breakfast was ample and warm."

"The location, facilities such as free shuttle buses to Seward downtown along with different stops, the lodge itself is soo nice with a coffee shop. Definitely recommend for families and kids."

"We stayed in the reindeer cabin. It was very charming and perfect for our group of 4. It was funny because we all had our own twin bed! Parking was right outside the door; we had a personal fire pit, and we were right next to the communal area with picnic tables and BBQ grills. The host was friendly when we checked in. Short drive to Seward and the National Park."

"The property is located in a beautiful location. Rooms were not cleaned properly. There was still dirt and hair in the bathroom. Restaurant staff at King salmon restaurant within the property are not welcoming towards people of color. Staff who guide customers at the front desk are also insensitive towards people of color. Will never stay here and will never recommend this place to anyone."

"Staff were great and pet friendly."

"Overall good experience. Helpful staff. They have 2 food truck right outside which are open till 10 AM. Go for Thai food, Chinese food wasn't up to the mark (at tht price)"

"Staff were exceptionally friendly and helpful. Great value. Appreciated the authenticity of the decor."

"It’s ok! 1 night was good for us! The price was right!"

"El lugar estaba remodelado o nuevo con todas las amenidades que promete, pero no está muy limpio y olía raro."