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"Rooms were basic, but very clean. The lobby is very plain & there was a sign posted that they are upgrading/ redecorating Puffin Inn- not sure what that means. There were several small tables in the lobby, so the 4 of us were able to play card games. Staff was very helpful & pleasant. Location was great, & we even took a city bus ($1 pp each way for senior rate) to downtown Anchorage. The bus stop was directly across the street from Puffin Inn. We would stay again!"

"Our room was cleaned only one time in the week that we were on the property site. Staff wasn't helpful when having an issue with the TV. Parking was okay."

"Staff are nice"

"Nice motel and restaurant in downtown Seward. Get the French Onion soup at the restaurant!"

"It’s very clean and very well run. My mattress could’ve been more firm."

"I Initially paid a very high rate to book a room at this property, only to be charged an additional $100 for incidentals upon check-in. The desk attendant was not friendly and seemed preoccupied when I checked in. After my overnight stay, I stopped at the desk again to make sure the $100 incidental fee would be reimbursed. There was no attendant at the desk for 15 minutes while I waited. I left my room keys and called the hotel's direct line to speak to someone. I was disconnected twice. I...

"Even though hot water tank was busted i still got to use the bath house across the way. Comfy bed sheets pillows galore and coffee."

"The hotel was just as it was 10 years ago. This is good unless you prefer updated rooms. We had no problems. They were very accommodating getting us to Trail Ridge for our fly out."

"We appreciated the kindness and helpfulness of the staff throughout our stay. They were very accommodating and assisted us without hesitation. The first room was located near the lobby and was quite noisy. Unfortunately, the next two rooms had a strong odor that smelled like drugs, which made us uncomfortable and was the reason we requested additional room changes. We truly appreciated the staff’s willingness to help each time without making us feel like a bother. We also had a very early...

"Good"

"The staff were super friendly and helpful. I needed to go to Urgent Care, and they helped me find a location, and shuttled me there and back. The Lodge was beautiful!! The flowers lush! The breakfast was yummy and plentiful. I would definitely go back."

"Loved Jimmy & the shuttle to Seward!"

"Super cute hostel with a lot of amenities, just outside Seward. Lots of little games you can play, instruments, and a full use kitchen as well as multiple bathrooms and shower options. It is communal living for the commons, but plenty of individual rooms/yurts as well."

"La struttura è molto suggestiva piccola ma accogliente, dalla camera è possibile vedere il fiume e si affaccia sugli alberi è bellissima. la consiglio vivamente a chi vuole soggiornare a pochi minuti dal parco del Denali."

"Very disappointed when on August 12th, 2026 Denali Princess would not honor my hotel reservation that was made on June 23, 2026. I was already in Alaska on a cruise when I received the notification and I was very upset that my hotel plans were canceled. At least they moved my reservation to an alternate hotel, which was not of the same quality. No compensation was provided."

"Very nice staff, clean room, comfy bed."

"I would not recommend Aspen Suites, especially Room 301. The room was extremely loud—at times I honestly couldn’t tell if I was inside or outside because you could hear everything through the cheap windows. The AC was so noisy, and when it shut off, the sudden change in noise almost felt like an earthquake. The room itself was very plain and basic, and the décor made me feel like I was sitting in a doctor’s office waiting room rather than a hotel. The washer was also broken during our...