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"Needs remodeling"

"staff going out of their way in tricky situations."

"Prior to arrival I received a text providing me with a number to call for the shuttle. I phoned the number and was told that it was not in service. So it was taxi to the hotel. Upon arrival, I notices that the place was showing its age; shabby carpets, chipped paint, smelled a bit like Grammas house. I got into the room, and the internet didn't work. It eventually came on the next day, but would die out from time to time throughout my Stay. To get reliable internet, I had to go to the...

"Clean room. Friendly staff. Great location."

"It’s very clean and very well run. My mattress could’ve been more firm."

"I appreciated the clean room, helpful staff, late checkout, breakfast, and airport shuttle."

"it was available, among lowest cost places."

"Dealing with their elevator issues was ridiculous. They put out no signage telling people what was going on or how to find the other elevator that was so far away it made things incredibly difficult for a handicapped person to deal with but was seemingly no big deal to the staff. I was very disappointed with my whole experience."

"I was treated very rudely at reception. They called it historic hotel but really it needs a lot of upgrades to make it acceptable for travelers. For the price I paid I would at least want something to feel middle of the road but I think I've stayed in roadside motel that was much nicer."

"Airport shuttle was great! Worst bed I have ever slept in though. No shampoo. No fan in bathroom."

"Room was nice. Shuttle was free. Breakfast was excellent."

"Basic room. Friendly staff."

"Super cute hostel with a lot of amenities, just outside Seward. Lots of little games you can play, instruments, and a full use kitchen as well as multiple bathrooms and shower options. It is communal living for the commons, but plenty of individual rooms/yurts as well."

"No refrigerator in the room and the Denali train comes right behind the property and blows its whistle four times each morning, property 7 miles south of park entrance. Does not have an elevator, so floor two you are lugging up all your luggage. Overall, good place to stay while you're visiting the park."

"Princess Wilderness Lodge overbooked and cancelled our reservation 3 days before our vacation. This impacted excursions we had planned. I called the front desk for help with how to handle the excursions that were impacted and was told a manager would call back and assist. No one ever called back. Was told by the hotel that we ended up in that Princess overbooking last minute happens on a regular basis. Extremely disappointing experience. Book with caution!"

"The place was a remodel and had a strong smell of varnish"

"Breakfast “starts” at 6:30 am but the kitchen staff won’t give you a plate until you pay. The issue is that the hotel staff doesn’t arrive (to take your money) until 7am. Hotel room was nice/clean but our neighbor played loud music and smoked pot which stunk up our room."