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"Our experience was as expected from a premier luxury spa resort. Its an amazing resort and experience."

"The resort hot springs and swimming pools were awesome! We loved the swim-up bar and the staff was very helpful. We were glad to have a rental car since the resorts amenities are very spread out. We loved being able to drive up to see the volcano at the look out point. We would stay here again."

"Eine schöne Anlage mit Thermalquellen. Generell allerdings etwas in die Jahre gekommen - das merkt man vor allem im Frühstücksbereich und den Zimmern. Ein gemütlicheres Sitzmöbel als die Holzkohle im Zimmer wäre wünschenswert. Praktisch ist, dass man das Auto fast vor dem Zimmer parken kann. Große Frühstücksauswahl. Dass es neben den Thermalquellen auch einen normalen Pool gibt ist sehr gut - an einem warmen Tag ist eine Abkühlung toll. Die Lage ist gut - etwas außerhalb von La Fortuna, aber gut...

"This made the Costa Rica experience soo pleasant. Incredible everything."

"We traveled to CR in late May, 2026, with our two boys (age 14/11). The property is lovely - clear views of the volcano (aside from the mist covering). Lots of birds to spot, & the grounds are well maintained. We stayed in their smallest room - two queen beds. The room was nice but basic. There is a small fridge/coffee pot/kettle & they supply coffee/tea. There is a hair dryer as well. The room is very humid, even with AC, but that is not the fault of the hotel. You may find it tricky to...

"The room and facilities were clean but not so much the pool area. Other than that, loved it!"

"Great food, amazing staff, gorgeous view of the volcano! Highly recommend! "

"This hotel is absolutely beautiful, worth every penny. The location is conveniently located right outside downtown. There is so much wildlife on the property. And they offer a free breakfast buffet, which tastes great and they offer a variety of foods. I would definitely come back to this property. A plus point is that they have a heated pool which is great in the off season ."

"This hotel was great! The hot springs were wonderful and the staff were so friendly and helpful! Our room was very nice and clean- no problem with any bugs at all. The shower was wonderful- very hot and great water pressure. The free breakfast buffet was good, nothing special- the usual eggs, fruit, pastries and made to order omelets and waffles. We did order from the swim up bar once or twice and the food there was excellent- burgers, fries, chicken sandwiches, etc. I would highly...

"The staff and property was amazing, guides for the trekking trip were excellent. Only feedback is breakfast was very basic and can have better choices as well as quality"

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"Staff was very friendly"

"Staff was very friendly and knowledgeable. Willing to help as necessary. Everything was within walking distance. We only had 1 day that, for us was a washout. The jungle helps with any noise from other rooms. Highly recommend the night walk, especially for kids. The Puma trail offers a bit of nature if you slow down and look. There are other tours available also. Go with a guide, they will point out thing you will miss."

"El pase"

"Staffwas excellent and bilingual. Property was lush and as described. Room was spacious comfortable and well appointed. Complimentary breakfast was outstanding. Definitely stay again."

"The receptionist (Adrianna) was very attentive. She helped in various ways to make sure our stay was lovely. However, we stayed one night less and weren't accredited for the short stay based on the policies of their hotel. We had an unexpected emergency and had to leave one night earlier."

"Clean room staff was great Ryan and his team were excellent parking is assigned you can have breakfast, lunch, or dinner there the cook and bartender were amazing Perfect all around !!"

"Loveeeeed it"

"Todo increible"

"Beautiful hotel, room with kitchen and hot tub was nice. Staff communicated immediately through WhatsApp whenever needed. Best hotel breakfast service we have ever had. Hotel was about a 20 min walk into town or just a few mins to the swinging rope on the Rio Fortuna. Only room for improvement would be some more hooks in the room to hang rain jackets etc… You could stay here and never have to leave the property the entire time."