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"Our experience was as expected from a premier luxury spa resort. Its an amazing resort and experience."

"We had a wonderful stay at Los Lagos! The staff were friendly, and then complimentary breakfast was great. The hot springs are very well maintained, as is the rest of the property. Make sure to check out the trails and the viewpoint! Our only comment is that the walls are quite thin so you can easily hear what is going on in the units next to you. Depending on who your neighbours are, this could be a bit annoying. Not much they can do about this though and we would still highly recommend!"

"Breakfast was great . "

"Beautiful room and setting"

"Great food, amazing staff, gorgeous view of the volcano! Highly recommend! "

"Perfect location if you’re bouncing around La Fortuna, the hotel is truly special. Massive breakfast spread, tons of different thermal pools right on property, and huge clean rooms. Can’t recommend this spot enough. Will absolutely stay again next time I’m in La Fortuna"

"The room was very clean but the bed was hard..did not have great sleep. And the reception staff seemed resistant speaking English "

"omg this place is a paradise!! its such a small resort (like 30 rooms) however, it has like 8 pools, most of them thermal springs, the rooms are absolutely beautiful and the bathrooms are so spacious and clean! luxury and the staff is soooo nice! the breakast food was delicious!! 7 am breakfast everyday. we had dinner there once (not included in price) and that too was delicious. I honestly will book again, because i felt like i was in paradise!!"

"The staff and property was amazing, guides for the trekking trip were excellent. Only feedback is breakfast was very basic and can have better choices as well as quality"

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"Staff was great, room was very clean and spacious. Hot tub could’ve been warmer, but it was clean. They had a good mix of traditional Costa Rican and American breakfast. I would highly recommend this stay, you get a GREAT bang for your buck! "

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"Clean rooms staff is excellent "

"I had a wonderful stay, the staff were very friendly and the breakfast was a plus !! Volcano view and nature everywhere!!!!"

"Breakfast Menu is really good but there's some cockroaches inside the rooms and the wifi is not that great."

"We loved our stay here so much! The property is gorgeous and the bungalows feel very private and unique. The staff is incredible helpful and took us to our bungalow to walk us through the amenities. It is worth noting the location is very remote. If you do not have a car, the hotel was very helpful arranging taxis. The final road to get to the property is a very bumpy road so we didn’t want to leave more than we had too. We wish we had an extra day we could’ve spent to just enjoy the property...

"Wonderful"

"We were so impressed by the property. The room was very private with a hot tub and large back deck. The restaurant on the premises served 3 meals per day and had great food that offered local cuisine as well as something for everyone. We would definitely come back or visit their sister property on the Oso Peninsula. Loved it!"

"Is a beautiful place with kind people and excellent service"