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"The Onsen was nice. The rooms were small and crowded with a family of four. Expensive dining everywhere. Great buffet and friendly staff. "

"山側に泊まっていないからなのか、景色はパークハイアットビューでした（笑）が、スノーボード旅行にはとても適した設備と場所で満足です。スタッフも優しく丁寧で嫌な気持ちになることはありませんでした。"

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Amazing Onsen"

"ビュッフェが夕食、朝食ともに良かった"

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

"ゲレンデも素晴らしい！"

"Everything was fabulous"

"Staff was very nice, overall amenities were very good (nice gym etc). Very clean with regular upkeep, accessible laundry and common rooms on every floor. Shuttle every 20 mins to base of the lifts. Excellent value-Highly recommend!"

"Great location on the slopes. Hote looks a bit dated from the outside but is lovely inside. Nice room with private onsen, good breakfast and helpful staff. Convenient ski locker room and ski in ski out was great. "

"Large room. Helpful staff. Lovely property and great location Ski area is small and lift system is dated "

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Great"

"総合的には非常に良かったが、部屋周辺廊下て深夜に大声で騒ぐ中華系外国人が集団でいた事が残念でした。"

"部屋から洞爺湖が一望できる広くて綺麗な部屋でした。バスタブやテレビも大きくて快適"