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"Jose (Dude) at the pool has the best service"

"Die Anlage ist atemberaubend, vorallem der View. Wir hatten leider kein Zimmer mit Meerblick, aber das nächste Mal werde ich eines buchen. Die Lage ist sehr gut. Das Personal äußert freundlich und hilfsbereit. Sehr zu empfehlen ist die Sunset-Bar. Das Frühstück ist sehr großzügig und sehr gut. Hier würde ich auch all inclusive nehmen. Wir kommen bestimmt wieder!"

"اقامة جميلة ورائعة ، اثارة و تشويق، مرح و فرح، لعب و سباحة ، خيال وواقع بالاضافه الى التمتع بالنشاطات والفعاليات المنظمة و المغطاة على مدار الاقامة."

"Not a 5 star hotel and the room although it was very big and nice, was dirty, particularly the bathroom. The pools are old and quite small, if you want to go to the beach you need to walk 25mins. There isn’t good coffee around and nothing to do. I don’t recommend it at all."

"Very dated apartment, poor Wi-Fi, broken locks on patio door. We have stayed in much newer and better apartments on this resort."

"Upon arrival we were pleased with what we saw and check in. Room had a nice big balcony in front of the pool and air con was a nice touch. After a few days we were concerned that nobody had cleaned our room or changed the bedding or towels. Ring the reception and they said the cleaner was due to come on Saturday. We were booked in mon - Mon so Saturday wasn't good. Asked for new towels and was refused and told to wash them in the laundrette. Cleaner came on Saturday and swapped the towels and...

"A really affordable place to stay in Tenerife. Easy access to places nearby such as shopping, eating out, pubs, beach and a free daily scheduled bus/coach shutter going to las vista beach in las americas. Room was great, 3 pools was a benefit as we wanted to peaceful holiday and the gym was great. Cleaning service was top class as we stayed for 2 weeks we got cleaning services every 3rd day, which was nice getting everything restocked and cleaned etc. free on street parking is nearby the hotel,...

"Staff are all quite friendly and helpful. After a couple days they often know you by name, remembered our drink order, etc. The hotel itself is nice. Good: responsive staff especially in the lobby bar. Bad: shower in our room poured water all over the bathroom even with the door sealed shut. It was like this every single day. Minibar options were minimal; always stocked with mixed nuts though we have a nut allergy there were no other options. Only one restaurant to eat at which got boring very...

"Yes lovely place. Clean, nice views, many pools."

"Such a great place to stay the local restaurants are a must casa mia & Trigo also Bahia beach stunning. The facilities are great and would definitely book again lovely staff who booked taxis instantly. All within reach of los cristianos, playa las americas and Adeje 15 mins. It’s a taxi to them area but not far at all"

"Lovely rooms with a swim up pool, perfect for privacy peace and tranquility! Great breakfast each morning and views were just breathtaking! Staff friendly and all went out of their way to ensure we had the best stay! Room cleaned twice a day and the place was modern x ideal get away for a couple or someone just wanting some peace and quiet. Local shop and bars about 5-10mins away in taxi, a little too far to walk!"

"Deuxième séjour dans cet hôtel incroyable 5*. Nous avons pris la chambre duplex avec jacuzzi sur la terrasse, vue exceptionnelle sur la piscine et la mer, c'était la meilleure option. Un écoute client parfaite, un service attentionné tout le séjour, une attention particulière en chambre le jour de l'anniversaire de notre fille. Le buffet est fait pour tous les goûts, bien tenu, un personnel aimable, une décoration soignée. Les piscines sont formidables surtout la piscine chauffée, au sel très...

"Great hotel, made better by the Magma experience - which was given as an upgrade as our original size room was not ready (instead we had a slightly smaller, recently renovated room which could not have been improved on!) Staff were helpful, hotel was immaculately clean and food was good."

"all good"