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"When I booked the hotel with Expedia, I booked it on an all inclusive deal. When I arrived at the hotel, I was told I only had bed and breakfast. I tried to contact Expedia to rectify the situation but after many phone calls to their automated service, and using the chatbot service, I was told it didn’t recognise my booking number. To say I was annoyed is an understatement. I then asked how much it would cost me to upgrade to all inclusive, as this is what I wanted in the first place. So I...

"I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel."

"Clean hotel, close to beach (NOT beach front), and right by bus a stop."

"اقامة جميلة ورائعة ، اثارة و تشويق، مرح و فرح، لعب و سباحة ، خيال وواقع بالاضافه الى التمتع بالنشاطات والفعاليات المنظمة و المغطاة على مدار الاقامة."

"Food was amazing, hotel was clean and beautiful. Staff are so kind and attentive! Nothing bad to say."

"Wij hebben weer genoten"

"A beautiful resort where all the staff are friendly, helpful and make your stay wonderful. The food variety, taste and freshness is amazing. All the grounds are spotless and the pools glistening. A quieter resort which was nicer for us than other holidays, so the music isn’t overwhelming but offers enough entertainment to keep the little kids and aquafit goers happy! We would go again and it’s only 15 mins from the biggest waterpark in the world Siam Park. Couldn’t fault it. Thanks Barceló...

"Perfect location, clean, modern. Highly recommended"

"Hard to describe this INCREDIBLE place. Photos don’t do it justice. Luxury, class and ultimate place to relax. Staff were incredible- they went over and above to make our stay even more memorable"

"Neue und moderne Einrichtung der Apartments."

"Go there, trust."

"Had a lovely few days "

"Incredible hotel! Everything was just perfect! Staff were incredibly friendly and helpful. Room was very spacious and impecable. Restaurants were just great, food very varied and delicious. 100% recommended!"

"Il s'agit d'appart hôtel avec tous les commerces dans le parc (bar, restaurant, supérette) et c'est top. En plus à la réception, plusieurs personnes parlent Français et c'était bien pour nous."

"One of the best customer service I’ve ever experienced, Breakfast was royal Staff friendly Room service super fast"

"Spent my first solo holiday in Alousoul hotel, it was amazing. All of the staff were so friendly. The breakfast buffet was one of the best I’ve seen in a hotel, so much choice and the complementary cookies and flavoured water were lovely. Location wise it’s perfect, a short walk to the beaches and restaurants. Would definitely return."

"Great stay, no ironing board or iron as standard in the room which was a negative. Iron and board very poor quality when requested. Otherwise, a great all inclusive option in a fantastic location"

"Bar was closed which we were not notified when we booked, the bar restaurant was one of the main reasons we booked property."