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"Everything was perfect and the staff was extremely helpful. Amazing customer service."

"Location, clean room, great breakfast buffet, friendly staff"

"We were hosted by Sazzad at breakfast buffet and it was very good. the team were nice and helpful "

"AMAZING! loved everything about it. The room was nice and the service was great! "

"Vey clean! Great views from corner suite. "

"Everything was excellent "

"A group of 16 of us traveled for a birthday and we chose Shangri La primarily for the epic views especially of the Burj Khalifa. It was a smooth checkin, staff/service was impeccable! Poolside was a vibe, we all had a spa day and the massage had me drooling, literally. I ended purchasing products I really liked after my facial. I overslept for my flight and booked the next one for the morning, the staff personally came to my door to wake me up so I wouldn’t miss my next one. In addition to a wake up call lol might I add. I would stay here again and again and again 10/10. I was the last of the birthday group to leave so and I felt safe and the staff took my well being seriously. Highly recommend!!"

"Room was spotless and cleaned daily to a high standard, staff was friendly and helpful at all times especially Kevin the car/ taxi coordinator, would recommend the Dukes Hotel to family and friends for a great stay at Dubai."

"mice"