"I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very...
"The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...
"Lovely location with a great restaurant bar attached across the road. Very clean & really friendly & helpful staff, pool was lovely - great time in a great place, thank you! "
"This was one of the best hotels I have ever stayed in. Amazing location, wonderful staff and excellent food.
It is set a little way out of Bellagio but the shuttle is very easy to organise and you get the benefit of the view!
The terrace is fantastic for breakfast, an afternoon cocktail or dinner.
We ate in the hotel on just one of the evenings and have to say it was probably our best meal in Bellagio.
The staff were friendly, accommodating and knowledgeable.
My partner and I try not to...