"The location was good for the Art Institute, Millenium Park, and shopping at Macy's, The subway access was excellent except that they were doing maintenance when I arrived. The hotel was frequented by business customers but we were there for pleasure. Room cleaning goes on until 5 pm, which is fine for business people gone all day and half the night. Not so for us, who wanted to take afternoon nap after walking in a hot humid city. If I had been told that, I would have requested early cleaning. We were gone from the room 5 or 6 hours at a clip and would still come back to a dirty room and no clean towels. My partner had to chase a maid down the hall and beg for clean towels, utilizing her Spanish skills. The speakeasy bar makes very strong drinks."