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"Excellent hotel, lovely room, great location"

"Our train was late so they upgraded us to their other property and it was very clean and they were very nice "

"I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others."

"Fantastic location minutes from the center and easy to get to. The breakfast was amazing and the staff super. We had the alpine view double and it was spacious and great view of the Matterhorn! Definitely would come back!"

"Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt."

"Room was clean. Breakfast was fabulous."

"Beautiful views of the Matterhorn, clean, convenient and had all we needed for one full day of skiing. "

"Very professional and helpful staff. Definitely coming back on my next visit. "

"This is the best hotel accommodation I’ve ever experienced. The staff was friendly, helpful, and made everything completely stress free. It is within a 7 minute or less walk from everything, ski lifts, restaurants etc. I also enjoyed the outdoor pool and wellness center. The rooms were spotless, and comfortable. It is a little more pricy but worth every penny. "