"What a wonderful stay starting with the very pleasant person on reception. She was courteous and friendly especially notable when the person ahead of us had been unnecessarily rude! We were treated to an upgrade which was much appreciated as the room was perfect with a beautiful view to the park and very quiet. Slept really well! The breakfast via room service was good - poached eggs were perfectly cooked albeit a tad cold & the chap who brought it was very polite. The concierge was friendly and...

"Beautiful hotel, great staff, amazing rooms , don’t bother with breakfast "

"We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again. "

"Clean, newly refurbished space with good amenities and staff for a budget hotel - will always stay here when in London "

"Location was spot on. Room was comfortable but a bit dated. Pleasant staff and good food in the restaurant. Very good value for money if you have an event in this area"

"Location close to Kings Rd. Beautifully appointed room. Lovely housekeeping staff. World beating Danish pastry for breakfast. "

"The whole staff is beyond accommodating. The outstanding level of kindness from everyone, From the first moment we stepped in to the Ampersand Hotel was the winning factor for me. My stay was a true joy!! And it really made our vacation exceptional this is what makes this Hotel the best!! Not only a beautiful hotel, and the best restaurant in Kensington. The food was the best quality and taste. But the staff truly made it pleasurable for us in every way possible. We could not wait to get back to...

"Everything was fantastic & the staff were incredibly helpful and friendly."