"It was actually a townhouse. Not a room."

"The rooms were clean and well designed. The shower was really excellent and the bathrooms were also very nice. Kitchen area was good. Our sofa bed was broken so we were upgraded to a bigger room which was nice although it was a hassle to move all of our stuff. Unfortunately the microwave oven didn't work in our new room and our email request for help went unanswered. This was very annoying as we were staying in 1 night to cook and not having a functioning microwave was complicated for us. Many...