Find all hotels by Independent in Cassadaga, NY

"Breakfast was fine"

"While ‘the walls can be thin’, the staff is super friendly and helpful and the room is clean. This is my go to place when passing through; 10 times in 10 years. "

"Restaurant was closed didn't have breakfast."

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"Absolutely wonderful place to stay! Very clean, beautiful place with wonderful staff! Will definitely stay here again. Loved it!"

"Breakfast was good. Parking was good. Needs a shower chair in handicap room."

"Perfect location, attentive staff - right near the Lucy statues. Nice history and photos throughout. Very near National Comedy Museum which is a must!!!!"

"The breakfast was great. The shower curtains kept sliding down and it was hard to keep the floor dry. "

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"