Find hotels near Caribbean Genealogy Library, St. Thomas from SAR 430

"The front desk staff on check in tried to charge us when we had bought a package through Expedia. She was not kind our compassionate nor did she foster any connection to us at check in. We alerted the front desk about fecal material in the pool and on the pool deck. The poop on the pool deck could be clearly seen from our hotel window and in spite of alerting the front desk staff both by phone and direct conversation at front desk it remained on pool deck until our check out. Our room did not get cleaned the one day we asked for it to be in spite of the day bring in line with the eod policy. When we asked the next day - we got fresh towels and made beds but the conditioner and hand soap dispensers were not refilled and remained empty. The hotel location is good. However rest staffing with individuals that like people would be a good start. Additionally work ethic for cleaning and hygiene would be good"

"This was my first time at the property. It was a lovely resort. The rooms were spacious and clean. The location of the hotel is great near attractions, bars, and ferries to St. John and Water Island. I'd highly recommend. "

"The view was amazing. The open air restaurant view was wonderful although I only had the included breakfast which was OK. I believe I stayed in the smallest room which I do not recommend unless aesthetics doesn't mean much to you. The room was very small, no place to relax except the bed and the shower/bathroom was awkward. Bring mosquito repellent."

"Amazing staff"

"I didn't use the gym but look inside,looks clean "

"The staff was wonderful! Very friendly and helpful. The rooms are dated, but the beds comfortable. The showers lack water pressure and our room's shower did not have hot water. The staff allowed us to use another room to shower in "

"Pools are beautiful, rooms are looking a bit dated. Staff lacks in customer service mentality."

"The property was unlike the pictures. The unit was nice but needed a paint job. I was not informed of the rolling black outs. The property needed upkeep and the outdoor furniture was in terrible condition. "

"Kitchen was well equipped, the villa was spotless, spacious and offers a beautiful view!Hosts were available and helpful! Cooler, beach chairs and beach towels available. Very relaxing and comfortable. "