البحث عن فنادق في كانال فلاتس من SAR 650

"First of all, check in was terrible. The front desk staff were not pleasant and condescending. They need customer service training. Check in as per their website was 4pm but our room was not even ready yet by 4pm. The staff even argued with me that standard check in is AFTER 4pm and not exactly 4pm. Most hotels if not all would be apologetic or would even offer some sort of compensation for not having your room ready on time. Not here, they will argue with you and insist you just wait and accept...

"We were very impressed with the size of the room. It was very very nice. The negatives were it could be cleaner. The ceiling fan was dirty. The windowsills were not clean. The fridge had a lot of ice buildup in it and it caused a lot of our food to freeze so we lost some of our produce. The outdoor waterpark and pools were very nice and overall I would give this an eight out of 10."

"This was our 7th year at this property. It's always a pleasure staying here. Such great renovations and amenities."