"We book the hotel, When we arrived at the hotel ,was told they had no rooms available. also they said that they couldn’t find our booking , then said that something may be available at a different hotel, when looked at the place there was no suitable parking . Also the man had not been able to confirm with the hotel, They now say there was a room and have kept our money."

"1. I’m a 80 year old female solo traveler who has stayed in Youth Hostels to luxury. 2. I was leaving at 6;45 the next day so did not expect the full breakfast I paid for. I saw the coffee maker in the dining area and was told I would have to make it myself in my room. There was an opened box of cereal and a box of shredded wheat so I was told there would be milk. 3. Sarah quickly disappeared up the stairs and since I was loaded with luggage and after a long day of travel, I was slow. No...

"yes to both"

"The room was cold and no kettle to boil water "

"Comfortable bed, friendly greetings on arrival, clean kitchen area and lots to offer for breakfast. Fridge in the room which is quiet unlike some places! Hairdryer, kettle and provisions in the room, plenty of plugs, touch bedside lamps, big TV screen, mirror, table and chairs sitting area by the window. Separate Shower rooms compact but very clean."