"Everything was clean and the staff was very friendly and helpful!"

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"I absolutely loved my stay at the Palmer Hotel and definitely book next year again for The Great Lace event. The service was very cordial, my room was ready before check in, and I received a few complimentary snacks and amenities. I will say the only thing that would give me pause is the WiFi technically cost money (I received a promotion code this time) and the little fridge with drinks and snacks are classified as a mini bar so you will have to pay for these items. Besides those two things, I...

"Everything was perfect. Clean the service was amazing."

"It’s an older property. Not old, but a little older. Bathroom is the obvious issue. Beds were awesome though."

"Overall, a great but brief one-night stay meeting with several friends passing through Chicago, but we were inconvenienced and disappointed that the hotel’s restaurants were both closed for breakfast service on a Friday morning, so we had to seek food elsewhere before checkout and continuing on our journeys."

"No breakfast included, at that rate it should have been. Clean comfortable rooms. Staff mostly friendly but not overly outgoing. Lots of teens/young adults in the lobby due to it being new year's eve, just loud and there didn't seem to be any staff keeping control. Mostly people just hanging out listening to loud music, treating the common area as their personal space. Uninviting in my opinion. But overall a good stay. Not sure we would stay there again, but definitely not on a holiday weekend."