"Had a nice family room with a lovely sea view."

"The hotel was terrible. We were supposed to stay seven nights. We only lasted 3 nights. Our room was never cleaned despite our requests. It was 27.5 degrees in the room while it was 25 degrees outside. Impossible to air out the room. On top of that, this hotel had the bright idea of placing our room next to a noisy road, even though we were staying 7 nights and were entitled to a quieter room with the possibility of airing it out. The towel rail in the bathroom was completely rusted. One of the...

"I have stayed at this hotel several times, and generally have had great experiences (I love the beachfront location, the convenience for the center of Exmouth, and the Premier Inn consistency). This visit was however disappointing - the hotel is undergoing major external renovations and is covered in scaffolding. No advance notice from Expedia or Premier Inn of this. Arrived at 2:45pm and asked if I could check in - was told that I could check in (15 mins early) for a large fee. Elected to wait...