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"The property was of a basic nature and very tired in places. The bathroom paint was peeling off the walls. The bed was a small queen bed that wasn't big enough for 2 adults to get a good night sleep. The mattress was very thin and uncomfortable. Due to this we left the property early and had to book a hotel. I also tried to contact the property as advised by Sykes cottages, but my calls were unanswered and not returned. Overall a disappointing stay. There are plenty of better rentals available."

"The hotel was clean,fresh & modern looking with excellent facilities. Comfortable beds & pillows. Was a little bit too hot in room & you couldn't open the windows any further due to the restraint at the bottom of the window. Some sort of air conditioning or fan would be nice especially n the room during the hot summer days as it's difficult to get off to sleep in the heat.The staff are all helpful & very pleasant. The breakfast was nice too with plenty to choose from. All in all had a lovely 3...

"Staff excellent - friendly and welcoming. Good value breakfast. Ideal for a short stopover."

"Great location close to docks. Cooked breakfast was lovely and frequently topped up. Very clean throughout. Beds comfortable, large spacious shower. Front desk staff very helpful & friendly. Stored luggage for me after check out."

"Staff at breakfast all seemed subdued and only very few interacted with guests. The choice of breakfast was minimal. In comparison with other hotels it was just about acceptable. Some of the seats were uncomfortable due to ware and tear. Ended up sitting on the frame rather than the leather clad seat cushion. The hallways were very dark and the room itself did not have adequate central lighting. The shower was a weak waterfall style shower with out a hose for extra use. I found the concierge...

"Excellent hotel with good facilities and friendly staff. Perfect location for an early morning flight."

"Breakfast very basic and not much choice hotel is a bit tired and can do with getting a renovation but good location and parking"

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"Cash less hotel, in my view this should be mentioned when booking, I had a problem with my card so took cash which was worthless. Been to this hotel a couple of times now. On our previous visit we had lunch and a few beers in the hotel bar before we headed to a concert. This time we were informed the hotel no longer accepts the currency of our country so we dined and spend our money elsewhere. Spent nothing at all in the hotel and don't think we will return again."

"Great location. Stayed in room 1, bed was extremely comfortable, great powerful shower. Room was spotlessly clean. Breakfast was delicious and plentiful. Staff were helpful and friendly. Well stocked bar. Would highly recommend."

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"Great staff, made our stay really welcoming."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"This Race Course branch of the Chain does everything it says on the tin. Helpful staff, clean rooms, great breakfast choice. Having to fork out for parking is unwelcoming. Outside of race days whats the point.... a few miles down the road the member of the chain doesn't charge. So I go there next time. Otherwise no beefs."

"Hotel was immaculate and the facilities excellent. The rooms themselves were large and spacious with everything you needed. The only slight issue was there was no plug socket near the mirror in one room and in another there wasn't one by the one bed...but we could get around these."

"Stayed for one night, with my son, for a Mazda MX5 car meet up in the car park- the reason for our stay. The hotel is very nice. We had a meal in the Savvy Fox - i like the decor. The meal was very nice - but not cheap. The twin room was very basic, but was clean and adequate for a one night stay. The beds were very comfortable and we had a good night's sleep. We had breakfast, plenty of choice and enjoyable. It was good to have a normal toaster too - no need to put the bread in twice. 😄 We...

"Stayed 1st - 3rd of June. Absolutely amazing stay for our mini moon. The staff, the food, the room were all incredible. We can't wait to come back, so much so we have already pre booked a suite for our one year anniversary May 2027. Very relaxing stay just what we needed after a manic wedding weekend. The staff can't do enough for you, nothing is to much. We stayed in 222 unfortunately the ghostly activity didn't live up to other people reviews or maybe it just isn't haunted 😊 Old castle with...

"The staff where very friendly and welcoming. Hotel was clean, and comfortable, bar lovely and rooms had everything you need. Was close to town and lively walk by the canal."

"Lovely, kind staff. Room service was great."

"Excellent stay. What a beautiful building"