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"Lovely staff, great location and a well designed room. "

"Check in was smooth and easy. Charlie was very pleasant and helpful. The room was prepared well and clean and tidy. Hotel facilities were good. Restaurant food was nicely prepared and presented and was very tasty. The coffee machine (premier room) was a bit of a faff to use but when it was figured out, produced nice coffee. One comment we read said there was a £10 parking charge. This was not the case and parking was free for travellers, but you must register the vehicle at reception."

"The kocation, staff, and spa all excellent "

"The staff at the hotel were friendly and helpful. The hotel was easy to find and had onsite parking. The room was comfortable and clean. We stayed for 3 nights and enjoyed every moment. The breakfast was well organised with plenty of choice and the cooked breakfast was cooked to order on week days but help yourself buffet on the weekend though this was kept warm and well replenished. There is a good pool with sauna and steam room which we made full use of. The hotel is in a good location by the river with a 5 minute walk over the bridge to the town centre. The Christmas lights were on and everywhere looked spectacular. Our first real visit to the town having previously only having a brief stopover on our way through. Looking forward to our next visit. "

"Very nice, happy with stay, perfect if didn't charge me for overstaying for an hour but I understand why"

"Great accommodation,three of us stayed in an apartment. Very warm and comfortable with all the facilities you would expect. Beds very comfortable too. "

"The room was spotless, the staff seemed courteous "

"Room was lovely. We paid for breakfast but then changed our mind and they reimbursed us easily for it. The pool was a bit disappointing since there were classes on so it was noisy but we still enjoyed the swim/ hot tub. Thank you. "

"Atmosphere was intriguing "