Black River Vacations

"- far from everywhere - shuttle is unreliable - slow service - for the location and amenities, it too expensive and breakfast not included in flight - limited facilities - won’t recommend to anyone"

"Pros-the property and rooms were clean Staff members were professional, attentative, helpful, hard working and polite at all times Good quality of food and night shows (ABBA was spectacular!) Cons - the gym is small and lacks toilet facilities. Lack of designated spaces for smokers, therefore we were exposed to second hand smoking! Lack of recycle receptacles in rooms and throughout the property."

"Very nice and clean accommodation with a beautiful pool near the airport. The owners and their son are very helpful, drove me from and to the airport. Not much nearby but I only stayed one night while I was waiting for a flight so it was completely fine. "

"The receptionist, named Jeremy, is bald with a beard. He's terrible, disrespectful, and rude. He's damaging the chalet's reputation. He accused me multiple times of taking two drinks from the minibar, and I told him repeatedly that I hadn't taken anything, but he wouldn't believe me. He's impolite, unprofessional, and a liar. The driver called him to ask if the road to the chalet was safe and good, and Jeremy replied that it was unsafe, bad, and difficult to reach. When we took the road, it...

"Beautiful resort and the nicest, accommodating staff! Who doesn't love an outdoor shower in your room, a service button at your beach chaise lounges, homemade sorbets and ice cream, desserts that were works of art, and fabulous cocktails!"

"Great staff, the So Sofitel brand is consistently good, oh and no late check out charge, always a nice touch not to feel 'fleeced' when the room is most likely unoccupied until long after we"ve left. "