"Staff were very helpful had to change room because tv was not working member of staff was helpful moving me to new room"

"top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again."

"Interesting location and to find, but has a cool vibe"

"Parking was separate from property and *NOT* well identified (had to walk back to hotel to confirm where to park as lot did not have a name posted that matched the name given by the hotel."

"No bed / cot provided for baby. Room was not clean at all. There was hairs in the bathroom and underneath the duvet cover. Pipes are all exposed. Bed was uncomfortable could not sleep at all. I let staff know but they didnt do anything. "

"Great time"

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...