"Dirty towels under ice machine in lobby soaking up leaking water. Carpet in halls stained and visibly dirty. Kids running up and down halls after 10 PM. Went to desk to complain. Supervisor said he was going to go up as 4 other complaints. But it still continued. Said he was going to give up points for a free night but did not receive. Hotel is convenient to UK but we were very disappointed unfortunately. Parking ok as was breakfast."