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"Great hotel and in a perfect location"

"This hotel is awful. The room was very dirty, the a/c unit felt more like a fan, We would keep the hotel hallway door open because it was much cooler in the hallway. Everything was covered in mold. And lastly there was no safety lock on the inside so anyone could’ve gotten in our room if they had a key card. Would not recommend"

"Great location and nice hotel, very helpful and friendly staff."

"Well kept, very clean and the staff was great"

"All the staff was very friendly and the room was clean and well maintained. We enjoyed our stay."

"there was nothing about this place that would draw me to stay here again. when originally choosing this site, it said on Expedia that it was within walking distance of the aquarium and museum. it is over 2 miles, so wish we had checked on this, our error. parking fees are outrageous. it was ok place to stay but NOT worth the nightly rates. Pool was nice. Restaurant was good. People working were all good. Again, nothing outstanding, just another place to stay, which for the $$$ was disappointed....

"There was no early check-in unfortunately. All staff were very friendly and helpful. Really grateful for the sturdy umbrellas in the room."

"Could not ask for a better location--walking distance to so many attractions. Hotel was beautiful, and the staff was very nice. Buffet breakfast was excellent, and there is a lovely rooftop bar, but no restaurant or room service (but you can order certain foods and pick them up--we did not partake, so can't comment). We enjoyed our stay immensely, and would not hesitate to stay there again."

"The staff was friendly and overall the hotel was great"

"It was our first time touring in Chicago. We are from San Francisco. Loved this hotel! The lobby is beautiful. It has a great restaurant and bar. The staff is very friendly and accommodating. Would definitely stay here again."

"The staff was very friendly, constantly saying hi, complimenting our outfits, and telling us to have a good day. The cafe is very fresh and the pizza was really good. Some of the hotel rooms have two bathrooms which was a game changer! Every hotel must have two bathrooms."

"Everyone do friendly, the hotel clean"