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"Great"

"Used latex gloves left on bed and floor. Stained sheets. The shower made a noisy. Only outlet that worked was in the bathroom."

"Great location and nice hotel, very helpful and friendly staff."

"Great location and clean & neat."

"The room was very clean, and the front desk was very helpful as well making for an easy check in."

"Although it says parking, it is not free. It’s valet or a parking garage and that racked up pretty quickly for us. Also, I purchased the breakfast add on. It was actually cheaper to just order at the restaurant than to purchase the add on. Otherwise, everything was clean and the check in and check out times were great."

"Beautiful place to stay at. A very central location. Walking distance to many places"

"I stayed at this hotel for two days, and it was a very disappointing experience. The room is extremely small. It is hard to even move around comfortably. The room is also very dated, and the windows are so dirty that you can barely see outside. The soundproofing is terrible. I could clearly hear people in the adjacent room, people talking in the hallway, the elevator, and even the train outside. It was very difficult to get a good night’s sleep. There is also no tea or coffee maker in the...

"Excellent location. Great value. Helpful staff. Nice room. Would look to stay here next time in Chicago."

"Everything was great."

"Our room was clean and everyone was so helpful! A nice place to stay and conveniently located, easy to get around the city from there."

"I rarely leave negative reviews, but after spending nearly $5,000 for a six-night stay, I feel it’s important to share our experience. We actually ended up checking out early and booking another hotel because the service and cleanliness were so disappointing. One of the biggest issues was room service. I placed an order totaling around $150 and waited three hours before finally calling to ask what was going on. Only then was I told that because of Lollapalooza, they were no longer taking room...

"All their staff was friendly and helpful!"

"amenities 10/10 staff 10/10 Breakfast also 10/10"