Find all hotels by Best Western in Basildon from SAR 307

"The breakfast choices was vast. There was a lot of choice. Unfortunately the croissants were doughy and not light and flakey as expected. Room was large and spacious. Linen clean and bed comfortable. "

"The reception staff was very very kind and made us very welcome! Thank you!"

"We booked to stay at the Limehouse Library for the day after our wedding. We were off to Paris and wanted a nice stop-over before heading off on the Eurostar. Limehouse Library looked great, quirky and something a bit special for the night after our wedding. I had, unbeknownst to my husband, ordered and paid for the Wedding Package (£35) as a surprise for when we arrived. When we arrived and entered the room, I was immediately disappointed. The banner in the room didn't read 'Just Married' as expected, but instead said 'Happy Anniversary'. The banner itself was cheap and tacky, not at all like the banner advertised on the package photo which looked more premium. There were balloons and rose petals, but no prosecco and no chocolate covered strawberries. It felt cheap and thoughtless and greatly disappointing. When we spoke to the staff the next day, it felt like the blame was on us for not raising it immediately with them. It would defeat the point to have them come in a remake the room, and we also had to rush straight out to a dinner reservation so couldn't raise it straight away. They did also mention they couldn't guarantee 'fresh items' - I'm not sure what they meant by this as I'd specifically paid for this package with prosecco and strawberries. The hotel itself was nice, clean, quirky, although the rooms were a bit smaller than I imagined. It was the failure to deliver the wedding package that really let us down and ruined our stay. "

"Great located hotel … easy to park and access central London using the Elizabeth Line. Hotel is modern and spacious rooms "

"Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it."

"Pre-checked in online, staff welcoming, explained where our room was, breakfast and took payment for parking. Our room was on the ground floor, just before the main corridor of rooms to the left of the reception. Our door was opposite staff access to I think the restaurant, the window out onto the garden area. The room was clean (although the net curtains were worn), spacious with a large bed, fridge, desk and fan. Bathroom was clean also. The room was fine, but people seemed to gather outside our door as the corridor area was wider, looking for room numbers on the signage etc. We listened to many conversations, late into the night, hearing them continue to tell others in the party to be quiet when entering the corridor to the other rooms. We were woken at 3am to a group chatting loudly outside our door and again at about 6am to what sounded like staff moving trollies outside the door. The weather was not great, but i think in the summer you would have the noise of the bar garden late into the night too. We used the gym at 7am, a nice well equipped facility, and the pool looked nice also. The restaurant was ok, but expensive! We visited for dinner, my husband said the brisket was bland. The cheese board was nice, but no cutlery apart from a sharp knife was provided, and no small plates given to share. The staff were nice, but no check was done and we had to call someone over for the bill. Breakfast buffet was good, but the hash browns under cooked and the coffee awful."

"The room was great. Very clean and tidy. The bathroom had a foul odour in it that we couldn’t get rid of. The staff are lovely and helpful. The pool/sauna area was also great to be able to use during our stay. Thank you"

"Only stayed one night"

"Really great stay."