Find all hotels by Independent in Ballacolla

"Bar/grill was excellent "

"Our room was lovely and quiet. Very clean. Loved the heated towel rack in the bathroom. Breakfast was great! The buffet pasties were so good. We also got hot breakfast. It was fast, hot and delicious. Highly recommend this hotel."

"Nice hotel is located out of town. The staff were kind and the place was clean and the room was spacious. Breakfast was very good."

"An excellent stay. The Pembroke Hotel is a lovely hotel offering very good value for money. Fantastic, central location. The vast majority of the staff are excellent, if I was being picky I think the bar staff could either do with a more experienced manager, or more training. We intended to have dinner in the restaurant last night and despite being given menus, the staff didn’t think to tell us that the kitchen closed at 8pm - we missed dinner which was disappointing! We were sat there having a glass of wine, intending to order when we were ready. The rooms are big, well equipped and very comfortable. I would like to have had an extra aid to get out of the shower which is over a bath. I had to hold on to the towel rail for safety - I don’t think it is intended for that purpose. We would definitely return to The Pembroke."

"Room was small. Complementary breakfast"

"The staff were terrific but clearly short staffed and overworked. Not their fault—and the staff on the front desk were marvellous if you could get their attention, but it was apparent that they are short staffed. Let me begin by saying we live kids—we’ve had four and they have kids now. But this place was 24 hours of kids out of control—from the bedroom hallways to the bar and lobby…yelling, running—one twelve year old slapped the heck out if her father at the bar. Distracting, disruptive, rude—and their families did not care. So, go outside, turn left and walk into the street pubs and shops. Nice but whopping expensive for what you get (even with the exchange). The hotel as a physical structure us good—staff are great but understaffed and overworked. Hopefully you’ll be there on a night without tons if kids. And also: taxi and uber drivers were terrific!!"

"Having a bar/restaurant on-site was very helpful. Parking was free and convenient. Only downfall is that the TV didn't work well at all and the location was a bit away from city centre, but that wasn't a huge priority for me. Breakfast was delicious"

"Staff were very helpful, our room was clean, the double bed however had broken springs right across the bed the problem was reported and the mattress was turned which was slightly better. Our stay was really lovely."

"Great location in Kilkenny close to all restaurants and bars"