Find all hotels by Highgate Independent in Bal Harbour, FL from SAR 611

"Many of the staff did not speak English unable to help with questions. No available coffee, water or ice. Carpeting stained and filthy. Elevators not working and had to carry luggage. The food at restaurant was excellent but wait time and service very slow. "

"Hotel was clean, bed comfortable, but moldy smell made it almost unbearable. "

"Breakfast was good, staff friendly but some didn't understand English. Restaurant was nice and clean "

"Love the location."

"Excellent rapport qualité prix et très bien situé. Bon lit"

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."

"Perfect location for pre-cruise stay. Gorgeous hotel and suite with outstanding gym and amenities. Will definitely stay again. Highly recommend "

"Multiple buildings offering different experiences. Staff was great. "

"Stay was wonderful. This was the 1st visit to this hotel and we will be back. Went to see a Miami Heat game and could not be more convenient. Loved using the iPad for lights,shades,tv. Breakfast buffet was great. Room a little small but we made it work. "