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"Hello, My name is Yuval, and I travel to Portugal for work four times a year, and have been doing so for the past six years. On my last trip, I happened to book your hotel, and I must say it was the best stay I have ever had in Lisbon. The level of cleanliness was remarkable, and the reception staff provided an exceptional welcome. I would like to express my gratitude first and foremost to the amazing Marta, who truly understands what a great service experience is. I would also like to thank Ines, Vitória, and Letícia, who were all wonderful. From now on, I will be staying only at your hotel on all my future visits, and I will gladly recommend it to all my colleagues. Thank you very, very much."

"Excellent room with balcony. "

"Our stay at this hotel was truly exceptional. The room was spotless and incredibly hygienic, creating a comfortable and relaxing environment from the moment we arrived. Every staff member we interacted with—whether at the spa, restaurant, bar, or reception—was genuinely kind and attentive. Their professionalism and warmth made us feel welcome and valued throughout our stay. A very special thank-you goes to Valter at the reception. He listened to us with great care, helped us plan our day perfectly, and even organized a thoughtful surprise for my husband’s birthday. His dedication and kindness made our experience unforgettable. We would definitely recommend this hotel to everyone. It’s a wonderful place with outstanding service and exceptional people."

"Great staff. Professional, friendly, and well knowledgeable. "

"Excellent "

"Clean and roomie for three people! "

"Yes"

"Very cool rooms."

"Everything was very very good and our stay was great. The light show was awesome & we thoroughly enjoyed. The Lumen Hotel is a super hotel & with a super location. Would totally recommend to all. "